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Spanish Customer Service for E-Commerce Platform - Greece, Fully Paid Reloc at Mercier Consultancy
, , Greece -
Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer service, Spanish, English, E-commerce, Communication skills, Problem-solving, CRM systems, Organizational skills, Attention to detail, Customer-focused mindset

Industry

Holding Companies

Description
Mercier Consultancy is looking for a motivated Spanish Customer Service Representative to join our team supporting a leading E-Commerce platform. This role is based in Greece with fully paid relocation assistance. As a key member of the customer service team, you will provide outstanding support to Spanish-speaking customers, ensuring their inquiries and issues are resolved efficiently and professionally. This is an excellent opportunity for individuals with strong communication skills and a passion for e-commerce to grow their career while experiencing life in Greece. Responsibilities Provide excellent customer service to Spanish-speaking clients. Assist customers with orders, payments, shipping inquiries, and returns. Resolve customer issues promptly and professionally. Maintain accurate records of customer interactions in CRM systems. Collaborate with internal teams to improve service delivery. Participate in ongoing training to stay updated on product knowledge and customer service best practices. Fluency in Spanish and English, both written and verbal. Excellent communication and problem-solving skills. Previous experience in customer service, preferably in e-commerce, is an advantage. Willingness to relocate to Greece; full relocation costs covered. Ability to work in a fast-paced environment and manage multiple tasks. Strong organizational skills and attention to detail. Positive attitude and customer-focused mindset. Competitive Monthly Salary Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...
Responsibilities
Provide professional support to Spanish-speaking customers regarding orders, payments, and shipping inquiries. Maintain accurate records in CRM systems and collaborate with internal teams to enhance service delivery.