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Spanish Customer Service for FinTech Company - Athens, Fully Paid Relocatio at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Spanish, English, FinTech, Troubleshooting, Account management, CRM, Problem-solving, Communication, Technical support

Industry

Holding Companies

Description

Mercier Consultancy is seeking a highly motivated Spanish Customer Service Representative to join a leading FinTech company based in Athens. This role offers a fully paid relocation package for candidates willing to move to Greece. As a vital part of the customer support team, you will provide exceptional assistance to Spanish-speaking clients regarding our innovative financial technology solutions. Your expertise in Spanish communication will enable you to support customers with inquiries, troubleshooting, and account management. This role is perfect for individuals passionate about FinTech who are eager to contribute to a fast-paced, dynamic environment while enjoying the vibrant city of Athens. Responsibilities Deliver outstanding customer service in Spanish Assist customers with account queries, product information, and technical issues related to FinTech solutions Troubleshoot problems and provide effective solutions in a timely manner Document customer interactions accurately within CRM systems Collaborate with internal teams to improve customer experience and service delivery Stay updated on FinTech industry developments and company products Fluency in Spanish and English, with excellent verbal and written communication skills Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter Previous customer service experience, preferably in FinTech, banking, or related industries Strong problem-solving skills and the ability to handle multiple tasks efficiently Willingness to relocate to Athens, Greece with full relocation support provided Detail-oriented with a customer-centric mindset Familiarity with CRM and customer support software is advantageous Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide exceptional customer support to Spanish-speaking clients regarding financial technology solutions. Document interactions in CRM systems and collaborate with internal teams to resolve technical issues and improve service delivery.