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Spanish Customer Service for Leading Smart Home Tech Firm - Relocation to A at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Technical support, Spanish, English, Smart home technology, Troubleshooting, CRM software, Problem-solving, Communication skills, Technical aptitude, Product setup, Organization

Industry

Holding Companies

Description

Mercier Consultancy is pleased to announce an exciting opportunity for a Spanish Customer Service Representative to join a leading Smart Home Technology Firm. This role involves relocation to Athens, Greece, and offers the chance to work in a cutting-edge industry focused on innovative home automation solutions. In this role, you will be responsible for providing top-tier customer support to Spanish-speaking clients, assisting with product inquiries, technical troubleshooting, and service-related questions. Your expertise will help ensure customer satisfaction and drive the adoption of smart home technologies. Responsibilities Provide exceptional customer service in Spanish for smart home technology products and services Assist with product setup, troubleshooting, and resolving technical issues Guide customers through product features and usage to maximize satisfaction Document customer interactions and technical details thoroughly in CRM systems Collaborate with engineering and product teams to escalate and resolve complex issues Stay informed about the latest developments and trends in smart home technology Fluent in Spanish and English, with excellent communication skills Willingness to relocate to Athens, Greece Strong customer service skills with a technical aptitude Experience in customer service or technical support, preferably in smart home technology or related sectors Ability to troubleshoot and resolve technical problems efficiently Detail-oriented with strong organizational and problem-solving abilities Familiarity with CRM software and customer support tools Enthusiasm for technology and innovation Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide exceptional customer support to Spanish-speaking clients regarding smart home technology products and services. Collaborate with engineering teams to troubleshoot technical issues and document interactions within CRM systems.