Spanish Customer Service for Social Media Giant - Athens, Fully Paid Reloca at Mercier Consultancy

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

01 Aug, 26

Salary

0.0

Posted On

03 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish, English, Customer service, Technical support, Account management, Troubleshooting, Communication skills, Problem-solving, Social media platforms, Digital communities, Adaptability

Industry

Holding Companies

Description

Mercier Consultancy is thrilled to offer a unique opportunity for a Spanish Speaking Customer Service Representative to join a leading Social Media Giant in Athens, Greece. This fully paid relocation role invites you to be part of a dynamic team providing exceptional support to Spanish-speaking users across the platform. As a key member of the customer service team, you will assist users with account inquiries, content issues, and technical support, ensuring a seamless and positive social media experience. Your fluency in Spanish and strong communication skills will be essential in maintaining the platform's excellent service standards. Responsibilities Provide high-quality customer service in Spanish Assist users with account management, troubleshooting, and content-related inquiries Resolve user issues promptly and professionally, adhering to company guidelines Document interactions and solutions accurately in the customer support system Collaborate with cross-functional teams to escalate and resolve complex problems Stay informed about platform updates, policies, and best practices Support a positive and inclusive user community through excellent communication Fluency in Spanish and English, with excellent written and verbal communication skills Strong customer service orientation with problem-solving abilities Experience in customer service or technical support is preferred Comfortable working in a fast-paced, technology-driven environment Adaptability and eagerness to learn new systems and procedures Willingness to relocate to Athens with the assistance of fully paid relocation benefits Familiarity with social media platforms and digital communities is a plus Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel ) Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training Monthly Performance Bonus Free Greek Course And More...

Responsibilities

Provide high-quality customer service to Spanish-speaking users by assisting with account management, troubleshooting, and content-related inquiries. Document interactions accurately and collaborate with cross-functional teams to resolve complex issues.