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CJCH Limited (Trading as CJCH Legal and Compliance Services) is a professional services business which focuses on supporting software product owners in the protection of their copyright. As an organisation we partner with our clients to identify the unauthorised usage of their products and help to facilitate a commercial solution between the user and the owner of the product. The effects of software piracy have economic and social impacts on the day-to-day lives of all people. Unlicensed and unregulated software usage could result in safety, security, reputational, and cyber risks to the end user of the products and materials.
Our clients use various methods to detect and identify third parties who make use of software without authorisation. We leverage this information to build understanding in respect of the landscape around software and its use in the full value chain from concept through to delivery.
(Technical on-the-job training is provided.)
Role Location: The role is based in our Cardiff (UK) office, and flexible working from home is possible following initial onboarding and training which is all conducted from the office. Please note that although flexible/Hybrid working is offered, there is a minimum number of days in the offer per week for all staff.
All flexible working arrangements are reviewed annually and subject to change.

OVERVIEW OF SKILLS AND EXPERIENCE REQUIRED:

• The advertised remuneration range is aligned to having a minimum of 3, up to 6, years of relevant experience (relevant referring to the ability to transfer skills into the software piracy compliance role, such as experience as a commercial or contract paralegal, auditing, negotiation and sales, business analysis and reporting, customer relationship management, and/or software client success management).
• Excellent communication skills, with the ability to communicate effectively and proactively with their direct reports, peers, clients, and leadership team.
• Competency in the full MS Office suite, online research etc. The successful candidate will be expected to draft reports and manage data in packages such as, but not limited to, MS Word and MS Excel from the offset. (Experience in CRM, ERP, and Case Management Systems is a bonus but not a requirement).
• Experience in compiling reports on information gathered and present clearly and concisely is essential for the role.
• Ability to apply a structured approach to decision-making and problem solving supported by written rationales.
• Conduct quality control assessments of cases being managed, including the evaluation of evidence, investigation scope, and presentation.
• Work cohesively with colleagues to ensure the successful delivery of services to clients (i.e. supporting and guiding client account managers on the departments area of specialisation, liaising with the legal team to establish the correct engagement approach, etc.)
• Manage a case pipeline along the established workflow for the client, to achieve successful closure of each case.
• Have a refined negotiation skills to be able to engage with the infringing party and negotiate a commercial closure of a deal.
• Proactively research and understand the client’s product range and market.
• Maintain accurate and timely records of investigative actions to a high standard on all matters.
• Actively participate in the delivery of investigative training to mentor and develop less experienced investigators.
• Fluent in Spanish.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Educated to degree level or equivalent or equivalent experience.
  Applications must submit a CV which must include a direct email contact. CV’s will be reviewed on a rolling basis and successful applicants will be contacted for an interview with the department leads.
  The remuneration range is based on relevant experience for the role. We are willing to consider candidates with less or more experience, and discuss an appropriate remuneration, however Spanish language and legal/compliance experience is a must.
  Job Types: Full-time, Permanent
  Pay: £25,500.00-£30,200.00 per year

Benefits:

• Additional leave
• Sick pay

Ability to commute/relocate:

• Cardiff CF24 5JW: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Will you require visa sponsorship at any point during your employment?
• Confirm you are aware this role requires weekly office attendance.

Education:

• Bachelor’s (preferred)

Experience:

• Business analysis: 3 years (preferred)
• Compliance management: 3 years (preferred)
• Negotiation: 3 years (preferred)
• Legal: 2 years (preferred)

Language:

• Spanish (required)

Work authorisation:

• United Kingdom (required)

Location:

• Cardiff CF24 5JW (preferred)

Work Location: In perso

We are currently seeking a Spanish speaking candidate (must be fluent in Spanish - Speaking, reading, writing, translating) with legal/paralegal experience or training, and strong skills in data analysis, negotiation, and communications to join our team as a Compliance Officer. (Legal experience or training could include academic legal qualifications, or legal work experience).
The Compliance Officer will be focused on managing cases on software piracy (all training provided) to coordinate the engagement with infringing parties and supporting the process of compliance including negotiating a commercial agreement.
The ideal candidate will have a keen attention to detail, be driven by logic, data, accuracy, and precision, and be able communicate professionally and efficiently with third parties, such as legal partners, clients, and opposing parties to a transaction. They will also be able to manage potentially contentious engagements and de-escalate them where needed, to reach a cohesive and effective solution during negotiations.