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Spanish-Speaking Customer Experts for an Insurance Company - Work In Greece at Mercier Consultancy Group

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

0.0

Posted On

09 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish Fluency, English Proficiency, Customer Service, Claims Processing, CRM Systems, Problem Solving, Interpersonal Communication, Digital Communication Tools

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is looking for dedicated Spanish-Speaking Customer Experts to join our team supporting a reputable insurance company in Greece. In this role, you will provide professional and empathetic customer service to Spanish-speaking clients, assisting them with insurance inquiries, claims, and policy information. Key Responsibilities Deliver exceptional customer support to Spanish-speaking customers through phone, email, and chat. Assist customers with insurance product information, policy details, claims processing, and issue resolution. Maintain accurate records of customer interactions using CRM systems. Collaborate with internal teams to resolve customer concerns promptly and efficiently. Stay updated on company policies, insurance regulations, and industry developments. Provide feedback aimed at improving customer service and operational processes. Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage. Experience in customer service, preferably in the insurance sector. Strong communication, interpersonal, and problem-solving skills. Ability to work efficiently in a fast-paced, multicultural environment. Familiarity with CRM systems and digital communication tools. Willingness to relocate and work in Greece. Attention to detail and a customer-oriented mindset. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide professional customer support to Spanish-speaking clients regarding insurance inquiries, claims, and policy information. Maintain accurate interaction records in CRM systems and collaborate with internal teams to resolve issues.