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Spanish Speaking Customer Service Agent Financial Services - Work In Greece at Mercier Consultancy

, , Malta -

Full Time

Start Date

Immediate

Expiry Date

28 Jul, 26

Salary

0.0

Posted On

29 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish, English, Customer Service, Financial Services, Communication, Problem-solving, CRM, Account Management, Transaction Processing, Teamwork, Organization, Self-motivation

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to offer a rewarding opportunity for a Spanish Speaking Customer Service Agent specializing in Financial Services to work in Greece. Join a dynamic team where you can leverage your language skills and financial knowledge to provide excellent customer support and contribute to the success of a leading financial services company. Key Responsibilities Provide high-quality customer service to Spanish-speaking clients over phone, email, and chat. Assist clients with inquiries related to financial products, account management, and transactions. Resolve client issues efficiently while ensuring customer satisfaction. Maintain accurate records of customer interactions in the CRM system. Collaborate with internal teams to escalate and resolve complex financial queries. Stay informed about industry trends and company updates to provide accurate and timely information. Fluency in Spanish (written and spoken) is essential; proficiency in English is advantageous. Experience in customer service, preferably within the financial services sector. Strong communication and problem-solving skills. Familiarity with CRM tools and standard office software. Ability to work effectively in a fast-paced, team-oriented environment. Highly organized, self-motivated, and able to work independently. Willingness to relocate and work in Greece. Competitive Monthly Salary Fully Paid Relocation Package 2 Extra Salaries Per Year Fully Paid Training Health Insurance And Much More...

Responsibilities

Provide high-quality customer support to Spanish-speaking clients via phone, email, and chat regarding financial products and account management. Maintain accurate CRM records and collaborate with internal teams to resolve complex financial inquiries.