Spanish Speaking Customer Service Financial Sector - Work In Greece at Mercier Consultancy MD

, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Spanish, Customer Service, Communication Skills, Interpersonal Skills, Analytical Skills, Problem-Solving, Attention To Detail, Financial Knowledge, CRM Systems, Transaction Inquiries, Account Management, Customer Support, Regulatory Adherence, Market Trends, Flexible Hours

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is excited to present a fantastic opportunity for Spanish Speaking Customer Service Representatives in the Financial Sector, with the added benefit of working in beautiful Greece. If you are passionate about finance and committed to providing exceptional customer support, this role is the perfect match for you. As a customer service representative, you will assist clients in Spanish, helping them navigate their financial inquiries with ease. Key Responsibilities Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Spanish. Educate customers on account features, benefits, and financial solutions tailored to their needs. Assist customers with transaction inquiries, account setups, and troubleshooting issues. Resolve customer complaints and provide effective solutions in a timely manner. Document all customer interactions accurately in the CRM system for thorough records. Collaborate with financial advisors and compliance teams to ensure high levels of service and regulatory adherence. Stay informed about financial products, market trends, and company offerings to provide relevant information to customers. Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus. Experience in customer service, preferably within the financial sector. Excellent communication and interpersonal skills with a customer-focused attitude. Strong analytical skills and problem-solving abilities to address customer inquiries effectively. Ability to manage multiple inquiries in a fast-paced environment while maintaining attention to detail. Proficiency in using customer service software and CRM systems. Willingness to work flexible hours, including evenings and weekends as necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

Customer service representatives will handle inquiries related to financial products and assist clients in Spanish. They will also educate customers on account features and resolve complaints effectively.