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Spanish Speaking Customer Service for Tech Company in Greece at Mercier Consultancy MD

, , Spain -

Full Time

Start Date

Immediate

Expiry Date

13 Feb, 26

Salary

0.0

Posted On

15 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Fluency In Spanish, Customer Service, Technical Support, Problem-Solving, Communication Skills, CRM Software, Multitasking, Time Management

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience. Key Responsibilities Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish. Provide detailed support and guidance on technical issues, account management, and service inquiries. Assist customers with troubleshooting and product feature explanations. Document customer interactions accurately in the CRM system for efficient follow-up. Collaborate with internal teams, including technical support and product development, to resolve customer issues. Stay updated on the latest technology trends and product knowledge to provide current information to customers. Fluency in Spanish (both written and spoken) is essential; knowledge of English is beneficial. Previous experience in customer service, preferably in the technology sector. Strong communication skills with a focus on problem-solving and customer satisfaction. Ability to handle technical inquiries and provide accurate information. Proficient in using CRM software and other customer support tools. Ability to multitask and manage time efficiently in a fast-paced environment. Willingness to work flexible hours, including evenings and weekends when necessary. Competitive Monthly Salary 2 Extra Salaries Per Year Fully Paid Relocation Package Fully Paid Training Health Insurance And Much More...

Responsibilities

As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services. You will respond to customer inquiries and provide detailed support on technical issues.