Spanish Speaking Rent-a-Car Consultant - Work In Sofia, Bulgaria at Mercier Consultancy Group

Sofia, Sofia-City, Bulgaria -

Full Time

Start Date

Immediate

Expiry Date

23 Sep, 26

Salary

0.0

Posted On

25 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish Fluency, Customer Service, Vehicle Rental Management, Upselling, CRM Tools, Interpersonal Communication, Booking Systems, Conflict Resolution

Industry

Business Consulting and Services

Description

Spanish Speaking Rent-a-Car ConsultantAbout Mercier Consultancy Group Mercier Consultancy Group is one of Europe's most respected international recruitment and BPO firms, connecting exceptional multilingual talent with outstanding career opportunities across the continent. With a proven track record of placing thousands of professionals in rewarding roles, we are dedicated to delivering a seamless, supportive, and premium recruitment experience. At Mercier Consultancy Group, we believe that the right opportunity can transform a career — and we are here to make that happen for you. Job Overview We are currently seeking a motivated and customer-focused Spanish Speaking Rent-a-Car Consultant to join a dynamic and fast-growing team based on-site in Sofia, Bulgaria, within the vibrant tourism industry. This is an exciting opportunity for a Spanish-speaking professional to deliver world-class vehicle rental services to travellers and tourists, acting as the first point of contact in their journey experience. If you are passionate about tourism, love working with people, and are looking for Spanish-speaking jobs that offer real growth and international exposure, the Spanish Speaking Rent-a-Car Consultant position in Bulgaria could be the perfect next step in your career. Key Responsibilities Assist Spanish-speaking customers with vehicle rental bookings, modifications, and cancellations in a professional and efficient manner Provide expert advice on available vehicle options, rental packages, insurance coverage, and tourism-related add-ons tailored to travellers' needs Process reservations and customer data accurately using internal booking and fleet management systems Handle customer inquiries, complaints, and feedback via phone, email, and live chat, ensuring a consistently high standard of service Upsell and cross-sell additional services such as GPS navigation, child seats, travel insurance, and extended rental agreements to maximise customer satisfaction and revenue Coordinate closely with airport transfer teams, tourism partners, and fleet management staff to guarantee smooth and timely vehicle handovers Stay up to date with local tourism attractions, travel routes, and destination knowledge in order to enrich the customer experience Meet and exceed individual and team performance targets, contributing to a culture of service excellence within the tourism sector Native or fluent Spanish language skills, both spoken and written, are essential for this role Valid EU passport (mandatory requirement) A strong customer service mindset with previous experience in tourism, hospitality, car rental, travel, or a related customer-facing industry is highly desirable Excellent communication and interpersonal skills with the ability to remain calm and professional under pressure Proficiency in computer systems and CRM tools; experience with booking or fleet management platforms is an advantage A positive, proactive attitude and a genuine passion for delivering exceptional experiences to travellers and tourists What We Offer Competitive Monthly Salary reflective of your skills and experience Fully Paid Professional Training to set you up for success from day one Comprehensive Health Insurance coverage Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation upon arrival Monthly Performance Bonus rewarding your hard work and dedication €1,500 One-Time Signing Bonus exclusively for new hires joining our team A multicultural, inclusive, and supportive work environment within the thriving tourism industry And Much More... Life in Bulgaria Relocating to Bulgaria means embracing a lifestyle that beautifully blends Eastern European heritage with modern, cosmopolitan living. Sofia, the capital of Bulgaria, is a vibrant and energetic city offering a rich tapestry of history, culture, architecture, and nightlife — all at a remarkably affordable cost of living compared to most Western European capitals. Bulgaria enjoys a varied climate with warm, sun-filled summers and crisp, picturesque winters, making it an ideal base for outdoor enthusiasts, culture seekers, and adventure travelers alike. From the stunning Vitosha Mountain just outside the city to the thriving arts and café scene in the heart of Sofia, Bulgaria truly has something for everyone. Bulgaria's culinary scene is equally impressive, offering a diverse range of traditional Balkan cuisine, international restaurants, and bustling food markets that cater to every palate. The quality of life in Bulgaria is consistently high, with modern healthcare facilities, excellent transport links, and a welcoming expat community that makes settling in feel effortless. Whether you are drawn by the appeal of Jobs in Bulgaria or simply seeking a fresh start in a new country, Bulgaria presents an extraordinary opportunity to grow both personally and professionally. As one of the most sought-after destinations for Spanish-speaking jobs in Eastern Europe, Bulgaria is the perfect place to launch the next chapter of your career. How to Apply Are you ready to take the next step and secure your place in one of the most exciting Spanish-speaking jobs available in Europe today? The Spanish Speaking Rent-a-Car Consultant position in Bulgaria is a rare opportunity to combine your passion for tourism, your Spanish language skills, and your ambition in a role that truly rewards performance and dedication. Click Apply Now to submit your application and one of our specialist consultants at Mercier Consultancy Group will be in touch promptly to guide you through the next steps. We look forward to welcoming you to our team and helping you build a career you are proud of. — Mercier Consultancy Group

Responsibilities

Manage vehicle rental bookings, modifications, and cancellations for Spanish-speaking customers. Provide expert advice on rental packages and insurance while upselling additional services to maximize revenue.