Spanish Speaking Technical Support Representative (Automotive Mechanic) at Eco Plus Solutions AB

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

13 Aug, 26

Salary

1200.0

Posted On

15 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Mechanics, Technical Validation, Claim Management, Spanish Proficiency, Portuguese Proficiency, Technical Consulting, Analytical Skills, Problem Solving, Customer Service, Reading Technical Diagrams

Industry

Business Consulting and Services

Description

We are a leading global financial institution and a major player in the European banking landscape. Our Porto-based Excellence Center is looking for a Technical Support Specialist with a deep background in automotive mechanics to join our specialized fleet management and insurance services division. In this role, you won't just be "handling calls"; you will be the technical backbone for our Spanish-speaking clients, utilizing your mechanical expertise to validate repairs, manage technical claims, and ensure high-quality service standards. Key Responsibilities Technical Validation: Analyze and validate repair estimates and maintenance requests from automotive workshops across Spain. Expert Consulting: Provide high-level technical support to clients and partners regarding vehicle mechanics and maintenance. Claim Management: Manage the end-to-end process of technical incidents, ensuring cost-effectiveness and adherence to safety standards. Multilingual Communication: Communicate effectively in Spanish (Native/C1) and Portuguese (B2/C1) to bridge technical gaps between different stakeholders. Process Optimization: Identify recurring technical issues and suggest improvements to the service workflow. What We Are Looking For Automotive Expertise (Mandatory): Solid, hands-on experience as an Automotive Mechanic. You must understand vehicle components, repair times, and workshop operations. Language Proficiency: Spanish: C1 or Native level (mandatory). Portuguese: B2 to C1 level. Education: Minimum of 12th grade (High School Diploma) or equivalent technical certification. Analytical Skills: Ability to read technical diagrams and cost estimates with high attention to detail. Soft Skills: Strong communication skills, problem-solving mindset, and a customer-centric approach. Offer & Benefits Base Salary: €1,200 Gross per month. Meal Allowance: €12 per day (paid in a meal card). Flexible Work Model: * Initial training and first month will be fully on-site in Porto to ensure successful integration. Upon reaching autonomy, you will transition to our Hybrid Model (50% Remote / 50% On-site). Professional Growth: Opportunity to work within a prestigious international group with clear career progression paths. Environment: A multicultural and dynamic workplace located in the vibrant city of Porto. Working Conditions Location: Porto, Portugal. Schedule: Full-time. Model: On-site (Initial) / Hybrid (Post-autonomy). If you are a mechanic looking to transition your hands-on expertise into a corporate, international environment, we want to hear from you. Apply today to drive your career forward.

Responsibilities

The role involves validating automotive repair estimates and managing technical claims for Spanish-speaking clients. It also requires providing expert mechanical consulting and optimizing service workflows to ensure high-quality standards.