Spanish Speaking Technical Support Representative (Automotive Mechanic) at Eco Plus Solutions AB

Porto, , Portugal -

Full Time

Start Date

Immediate

Expiry Date

23 Aug, 26

Salary

1200.0

Posted On

25 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Automotive Mechanics, Technical Claim Settlement, Spanish Fluency, Portuguese Fluency, Technical Validation, Repair Cost Analysis, Customer Service, Problem Solving, Technical Consulting, Fleet Management

Industry

Business Consulting and Services

Description

We are a leading global financial institution and a major name in European banking. Our Excellence Center in Porto is looking for a Technical Support Specialist with a strong background in automotive mechanics to join our specialized fleet management and insurance team. In this role, you do more than just answer questions; you are the technical expert for our Spanish-speaking clients. You will use your hands-on mechanical experience to review repairs, settle technical claims, and ensure the highest quality of automotive service. Strategic Mandate: Core Responsibilities You will act as the technical authority, making sure every vehicle repair is fair in price and mechanically correct. Technical Validation: Review and approve repair costs and maintenance requests from auto shops across the Spanish market. Expert Consulting: Provide high-level advice to clients and partners about complex vehicle mechanics and maintenance rules. Claim Management: Manage technical claims from start to finish, ensuring they are cost-effective and meet all safety standards. Language Mediation: Use your bilingual skills to close the communication gap between international partners in Spanish and Portuguese. Process Improvement: Identify technical trends and suggest ways to make the service workflow better. Who We Are Looking For: Mechanical Knowledge & Language Skills We want a professional who can bring their real-world workshop experience into a corporate office with precision. Automotive Expertise (Required): You must have solid, hands-on experience as an Automotive Mechanic. You need a deep understanding of vehicle parts, repair times, and how workshops operate. Language Skills: Spanish: Native or C1 level (Essential). Portuguese: B2 to C1 level (Required for working with the local team). Education: At least a High School diploma (12th grade) or a specialized technical certificate in automotive engineering. Sharp Thinking: The ability to analyze technical diagrams and financial estimates with great attention to detail. Communication: A problem-solving attitude combined with a professional, customer-focused approach. Pay & Benefits We offer a stable environment that rewards your specialized technical knowledge. Monthly Salary: €1,200 Gross per month. Meal Allowance: €12 per working day, provided on a high-value meal card. Growth: The chance to work for a famous international group with clear paths for promotion. Work Model & Integration Training Phase: You will receive full on-site training in Porto during your first month to help you settle in. Hybrid Flexibility: Once you are fully trained and working independently, you will move to a Hybrid Model (50% working from home / 50% in the office). Office Culture: A high-energy, multicultural workspace located in the center of Porto.

Responsibilities

Act as the technical authority to review and approve vehicle repair costs and maintenance requests for the Spanish market. Manage technical claims from start to finish while providing expert consulting to clients and partners.