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Spanish-Speaking Transportation Customer Experts - Work In Greece at Mercier Consultancy Group

Athens, Attica, Greece -

Full Time

Start Date

Immediate

Expiry Date

21 Aug, 26

Salary

0.0

Posted On

23 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Spanish Fluency, Customer Service, Transportation Logistics, CRM Platforms, English Proficiency, Issue Resolution, Interpersonal Communication, Multitasking

Industry

Business Consulting and Services

Description

Mercier Consultancy MD is seeking highly motivated Spanish-Speaking Transportation Customer Experts to join our dynamic team in Greece. In this role, you will provide professional and efficient customer service to Spanish-speaking clients within the transportation sector, ensuring their needs are met promptly and accurately. This opportunity offers a unique chance to apply your language skills in an international work setting with a supportive team. Key Responsibilities Deliver exceptional customer support to Spanish-speaking clients concerning transportation services and inquiries. Assist customers with bookings, scheduling, and issue resolution through various communication methods. Maintain detailed records of customer interactions and transactions using CRM platforms. Collaborate with internal departments to ensure seamless and effective transportation operations. Stay informed about current transportation policies, products, and procedures to provide accurate guidance to customers. Identify opportunities to improve customer satisfaction and enhance service delivery processes. Fluency in Spanish (spoken and written) is required; good command of English is an advantage. Experience in customer service, preferably within the transportation or logistics industry. Strong communication and interpersonal skills with a customer-focused attitude. Ability to manage multiple tasks and resolve issues efficiently in a fast-paced environment. Familiarity with CRM systems and transportation industry software is beneficial. Detail-oriented, proactive, and committed to providing excellent customer service. Willingness to work and reside in Greece, comfortable in a multicultural workplace. Competitive Monthly Salary Fully Paid Training Fully Paid Relocation Package Monthly Performance Bonus Health Insurance 2 Extra Salaries Per Year And Much More...

Responsibilities

Provide professional customer support to Spanish-speaking clients regarding transportation bookings, scheduling, and issue resolution. Maintain detailed interaction records in CRM platforms and collaborate with internal departments to ensure seamless operations.