Spanish VIP Account Manager at BrainRocket

Warsaw, Masovian Voivodeship, Poland -

Full Time

Start Date

Immediate

Expiry Date

16 Dec, 25

Salary

0.0

Posted On

17 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Proficiency In English, Proficiency In Spanish, Sales Skills, Account Management, Communication Skills, Negotiation Skills, iGaming Experience, Attention To Details

Industry

Software Development

Description

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits. We are looking for a Spanish VIP Account Manager who will be responsible for retention of VIP customers and increase of their lifetime value. Requirements: Proficiency in English and Spanish both written and spoken Proactive person with good support / sales skills Worked in Sales/ Account management for 1+ years Strong communication and negotiation skills Has an igaming industry experience Attention to details Previous experience will be considered as an advantage Duties and Responsibilities: Being able to search and find for solutions of customers’ issues Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs Monitor customers’ performance & behaviour in order to evaluate bonus crediting Ensure that products’ compliance is being followed according to relevant regulations Previous experience as a Sales agent will be considered as an advantage Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month) We offer excellent benefits: Official employment and full medical insurance, including in-patient/out-patient care, maternity, dental, and annual health check-ups; Starting from 20/26 paid leave days; 6 additional days of sick leaves without document required; Birthday gift cards; Sports card (Multisport); Wedding and newborn gifts; Team-building events and activities; Career growth opportunities; Sunny, spacious office. Bold moves start here. Make yours. Apply today! By submitting your application, you agree to our Privacy Policy.

Responsibilities

The Spanish VIP Account Manager will be responsible for the retention of VIP customers and increasing their lifetime value. This includes analyzing customer behavior and maintaining personalized relationships with VIP clients to meet their needs.