Netherlands Supply Chain Management Boxmeer On-site
The Spare Parts Coordinator is the key contact for customers and internal employees to identify and seek the right parts.
About The Member Company

We are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud community. We offer consultancy services to high-profile clients globally in diverse service areas, such as:

• Technology & Engineering
• Energy & Renewables
• Life sciences & Pharma
• Digital & IT

• Receive and process spare parts requests, being quotations, orders, return requests, delivery and price inquiries, from customers or internal organization
• Follow all parts requests through to their completion
• Prepare and follow up on spare parts quotations
• Communicate with supply chain on availability, delivery dates or other important matters related to spare parts delivery
• Escalate and resolve compromised service levels or customer expectations related to spare parts issues
• Provide information as required for spare parts forecasting and demand planning
• Plan and prepare spare parts packages for planned maintenance activities
• Be empathetic and work as an advocate for customers
• Ensure customers’ needs are met quickly and efficiently
• Communicate regularly with other individuals/departments within the organization
• Other duties assigned due to the need of the busines