The role

We have an exciting opportunity for a Spare Parts Interpreter to join our busy and successful team. This role is focused on delivering consistent exceptional customer service through careful application of your skills, knowledge, and experience in aftermarket spare parts for commercial vehicles.

Reporting to the Branch Manager, the key responsibilities of the role include:

• Timely response and efficient management of customer enquiries from the counter, phone and internet
• Preparation of quotes, purchase orders and timely completion of other related documentation
• Assisting other team members in daily transactions
• Assisting in delivery and maintenance of the warehouse as required

About You 

As our Spare Parts Interpreter, you will have a solid background in automotive vehicle parts sales, have good communication skills, good customer service skills and a proven track record in automotive or commercial parts sales. Experience in HV and Automotive spare parts sales will be highly advantageous.

In addition

• Good problem-solving skills and effectiveness in prioritising multiple tasks
• Strong mechanical aptitude highly advantageous
• Great industry knowledge and can-do attitude
• Proactive, reliable, self-motivated and the ability to work well under pressure
• Flexibility and be a team player, customer-focused and innovative
• Administrative skills including intermediate computer skills

About the company

• Multispares is the largest independent supplier of truck, trailer and bus parts in Australia and New Zealand. Our commitment to the principles of Quality Parts and Excellent Service and our belief in workplace flexibility means that we work with our team to bring out the best in them and help them to grow their careers through the success of our business. We are a flexible employer with a family-friendly culture.