POSITION: Spare Parts Interpreter
REPORTS TO: Spare Parts Manager
AWARD: Vehicle Repair, Services & Retail Award 2020

JOB SUMMARY:

Reporting to the Spare Parts Manager for the efficient operation of the Spare Parts Department. This may
be accomplished through providing assistance to internal and external Spare Parts customers through
workshop and counter sales, customer service tasks, ordering, monitoring, pricing and invoicing.

QUALIFICATIONS AND EXPERIENCE:

Parts Interpreter Certification (preferred)
Experience in the automotive / heavy vehicle industry and knowledge of products and parts inventory
(preferred)
Sales Experience (preferred)
Current Forklift License (preferred)
Current Driver’s License.

ESSENTIAL PERSONAL ATTRIBUTES:

Good literacy, numeracy, listening, verbal & non-verbal communication skills that I can adapt to suit
different personalities
Good organisational skills and keep myself accountable for the roles & responsibilities of my job
Must be punctual, reliable & self-motivated
Keen desire to learn with an ability to work autonomously as well as being an integral part of an
efficient team
Ability to prioritise & plan work activities, complete tasks accurately and on time or arrange an
alternate plan to meet management & customer expectations.
Able to cope with the physical demands of the job.
Willingness to support & demonstrate Tatiara Truck & Trailers core values
I have a professional appearance and dress appropriately for my role & take pride in how I look
An active team member who is committed to working with co-workers to complete tasks & achieve
collective goals
Willingness to seek help & learn the way things are done within the company to be the best I can be
Be open to supporting the local community & get involved in company fundraising efforts & company
social events
Availability to work rostered Saturday morning shifts
I agree to all my duties & responsibilities set out in this Job Description.

COMMERCIAL-IN-CONFIDENCE

Document ID Document Title Job Description - Spare Parts
Interpreter
Release date 8 July 2025 Review Date 7 July 2027

The key duties and responsibilities of this role include, but are not limited to:
Develop & utilise specialist knowledge to interpret customer parts requirements via phone, email or
in person and supply or order necessary parts as required.
Attend to technician parts requests from the workshop and charge out accordingly.
Manufacture hydraulic hoses as required.
Perform a range of tasks including the receipt, storage and delivery of spare parts and accessories.
Update parts inventory records as required.
Consult with Spare Parts Manager regarding changes to pricing and provide appropriate information
to management regarding sales opportunities.
Query with suppliers unexpected increases in part or freight charges.
Assist with receival of freight and check off parts ordered when received & deliver to the workshop as
required.
Manage Missing Masters, including rectifying problems & discrepancies & report as required.
Manage dealer part returns & report as required.
Assist with inventory maintenance, including stocktake, pricing, stock level indicators, Paccar
quarterly returns.
Assist with the achievements of monthly budgets & goals.