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Spare Parts Specialist (After Sales) at EPTA

Budapest, Central Hungary, Hungary -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

0.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Order Processing, Issue Resolution, Complaint Handling, Record Keeping, Communication, Problem Solving, Collaboration, Microsoft Office, SAP, SharePoint, Customer Satisfaction

Industry

Machinery Manufacturing

Description

✨ Grow Your Career in EPTA International BSC! Are you a people person who enjoys helping others and solving problems? 🌟 We’re looking for a motivated and organised After Sales Support Specialist to join our team. If you enjoy communicating with people, learning new systems, and working in a collaborative environment, this could be a great next step in your career. In this role, you’ll help make sure our customers receive excellent support after their purchase, ensuring a smooth and positive experience every time. ✨ What You’ll Be Doing Every day brings something new! Your responsibilities will include: * Supporting customers by answering questions via email, phone, and Microsoft Teams * Processing orders, forms, and requests quickly and accurately * Resolving customer issues or complaints in a professional and helpful way * Working closely with colleagues to find the best solutions for customers * Keeping records of customer interactions and updates * Using tools such as SAP and SharePoint to manage daily tasks * Helping us deliver outstanding customer satisfaction ✨ What We’re Looking For We’re looking for someone who is positive, proactive, and ready to learn. Requirements: * College or university degree * Around 1 year of experience in a similar or relevant role (customer service, administration, support, etc.) * Comfortable using Microsoft Office * Languages: Hungarian and English * SAP knowledge is a plus, but not essential ✨ Why Join Us? * A great opportunity to grow your career in an international business environment * Work with modern tools and supportive colleagues * Build valuable experience in customer service, operations, and business systems * Be part of a team where your work makes a real impact for customers ✨ If you’re ready to grow your skills and build your career, we’d love to hear from you. Apply today!

Responsibilities

The specialist will support customers via email, phone, and Microsoft Teams, handling inquiries and processing orders, forms, and requests accurately. Key duties also involve resolving customer issues professionally and collaborating with colleagues to find optimal solutions.