Special Events Admin at The Belfry
SCB, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

11 Jun, 25

Salary

0.0

Posted On

11 Mar, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospitality

Description

The Belfry Hotel & Resort is an award-winning hotel, home to 300+ luxurious bedrooms and suites, several restaurants and bars, events and meetings spaces, a leisure club and spa. Our three golf courses, including The Brabazon, are recognised as world-class, and home to this year’s Betfred British Masters. Whether you’re drawn to our iconic golf courses, the serenity of the spa, the excitement of guest services, or our behind-the-scenes operations, there’s a place for you in our vibrant team.
We are writing a new and exciting chapter in the history of The Belfry. A major expansion and renovation project has begun at our resort, due for completion in Autumn 2025. With a substantial investment in excess of £80 million, we are enriching our resort including the addition of a new event space, The Masters Suite, 149 extra bedrooms, a state-of-the-art leisure club, and much more.
We believe in taking care of our team just as much as we do our guests. That’s why we were named in the 2024 Caterer’s Top 30 Best Places to Work, as well as Springboard’s 2024 Best Employer. So, join us on our journey as we unveil a new and unparalleled resort.

OUR VALUES

Working here is more than ‘just a job’: we are a community that values each individual’s contribution and growth, whilst supporting each other’s success - regardless of department or role. Our Belfry Beliefs – Make a Difference, Own Our Actions, Better Together, and Deliver Every Day – aren’t just words; they’re the foundation of our culture and the essence of who we are.
If you’re seeking a place where you can contribute, grow, and have a lasting impact – then the Belfry Hotel & Resort is the place for you

Responsibilities

As a Special Events Admin Coordinator, you will be responsible for supporting the special events sales executives with their enquiries and bookings. The successful applicant will support the team by undertaking day to day enquiry handling and event correspondence, ensuring The Belfry standards are maintained.

You will also be responsible for:

  • The preparation and send event contracts to clients, on behalf of the sales team and the hotel.
  • Loading data into Delphi
  • Send & prepare proposals to clients for the sales team
  • Chasing deposits for the sales team
  • Support chase calls & rebook calls to assist the sales team
  • Process deposits for the sales team
  • Complete booking events orders for any shortlead events
  • Process all internal bookings for the hotel
  • Filter calls coming into the office
  • Chase Health & Safety documentation for the sales team
  • Assist in taking enquiries and covering the phones during busy periods
  • Make clients aware of the full terms and conditions of business, including the cancellations policy
  • Assist with Wedding Fayre/Exhibitions/Meet and Greet as required
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