POSITION OVERVIEW:

The Special Events Manager is responsible for assisting the organization in reaching its fundraising goals through special events and all fundraising activities. Performs a key role with ability to lead and motivate vendors, committees, and event volunteers. The Special Events Manager is responsible for cultivating donors and maintaining donor relations before during and after events. The Special Events Manager will manage budgets and meet Development deadlines, take initiative and multi-task. The Special Events Manager is responsible for maintaining and managing database entries and reporting pertaining to all aspects of special events.

Experience:

• Special Events: 5 years (Preferred)
• Development: 5 years (Preferred

OVERALL RESPONSIBILITIES:

o Plan event from start to finish according to requirements, target audience and objectives.
o Deliver events on time, within budget, that meet or exceed expectations and fundraising objectives.
o Prepares budget for event and ensures all invoices are submitted on time.
o Manage and negotiate with vendors and suppliers.
o Work with Development Team to contract event personnel (DJ, bartenders etc.)
o Manage operational and administrative functions so that events and projects are delivered efficiently with maximum results.
o Analyze the events success and concerns and prepare reports necessary.
o Work in tandem with Marketing & Communications Manager to ensure the event is completed smoothly and resolve any issue that might arise.
o Ensure brand management and consistency of online and printed materials used for event production.
o Provide leadership and direction for all team members, volunteers and event paid staff.
o Travel to on-site locations for inspection and set up guidelines for vendors, team, and volunteers.
o Approve all aspects including timeline, event progress well in advance of the event, in conjunction with Development Leadership
o Ensure the event is completed smoothly and resolve any issues that might arise.
o Assist with pre and post event activities to evaluate success and challenges.
o Provide excellent customer service to all internal and external customers.
o Complete other duties as needed and assigned by Development Leadership
o Responsible for volunteer recruitment, orientation, training, management, and stewardship for special events
o Spearhead/assist Development Team with community awareness and engagement activities such as, but not limited to, house program events and similar community-based event opportunities.

ADDITIONAL RESPONSIBILITIES: -

o Coordinate with Marketing & Communications Manager and Development Coordinator regarding necessary event data entry pre and post event
o Ensure all donor records are entered into the database in the most efficient and timely manner.
o Ensure all proper thank you correspondence is completed in a timely manner and as assigned.
o Reconcile and complete reports pertaining to each event on or before established deadline.
o Collaborate with appropriate staff members to maintain an efficient application process for volunteers for special events.
o Provide orientation and training, update materials according to trends in volunteer service for special events.
o Responsible for maintaining and growing donor and prospective donor portfolio as assigned and agreed upon by Development Team
o Achieve set fundraising goals within defined deadlines.
o Ensure all proper thank you correspondence is completed in a timely manner.
o Stewardship including donor information eblasts, honor roll of donors and possible materials for donor recognition events and potential giving societies.
Education & Experience - An equivalent combination of education, training and experience will be considered.
o Bachelor’s Degree in a related field or equivalent work experience in media, marketing, public relations or other related field
o Excellent interpersonal skills required, including patience, compassion, tactfulness, flexibility, and professionalism always.
o Problem-solving and decision-making skills
o Ability to work well with change.
o Sensitivity, nimbleness, good humor, and a true sense of calm in challenging situations
o Previous experience working effectively with volunteers and facilitating special events.
o Computer proficiency including Microsoft Office and database software.
o Dependable, excellent judgment and demonstrated ability to operate in flexible, team-oriented environment.
o Excellent presentation, public speaking, and community relations skills
o Excellent organizational skills, attention to detail and strong, persuasive, and engaging verbal and written communication skills
Knowledge, Skills, and Abilities - May be representative, but not all inclusive of those commonly associated with this position.
o Ability to establish and maintain effective relationships with staff and the public.
o Must have a strong personal presence with the ability to represent the organization effectively both verbally and in written form.
o Effective communication, writing and grammar skills, paying great attention to detail.

o Proficient with computer database, word processing and publishing programs.

• Computer skills required include MS Word, Excel, PowerPoint, Outlook, Arreva or similar CRM database, and strong overall web and social media understanding.
• Ability to attend meetings/events outside of traditional working hours as necessary.
• Strong problem-solving ability with the ability to analyze multiple opinions and recommend positive solutions.
• Enthusiastically interacts with all customers. Assumes personal responsibility for meeting customer needs. Consistently demonstrates a commitment to customer satisfaction.
• Clearly and effectively communicates ideas and requests to others. Persuades or influences others through spoken or written communication.
• Starts and completes tasks with minimum of prompting. Willing to make recommendations and assume additional responsibilities.
• Fully participates in maintaining a positive team environment that is conducive to customer satisfaction. Builds trust among co-workers, focusing on accomplishing hospital and departmental mission and goals.
• Organizes work and uses time efficiently. Takes the initiative to find additional work during slow or downtimes. Recommends innovative ways of doing work more efficiently and effectively.

Work Environment - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
o Must be available to work irregular hours, shifts, weekends, holidays.
o The noise level in the work environment is usually moderate.
o Must be willing and able to drive or obtain alternative transportation between RMHC programs and offices for external meetings, donor meetings, etc.
o Regular and predictable attendance is required.
Physical Abilities – Physical demands commonly associated with the performance of the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
o Light sedentary office work. Frequently required to remain in a stationary position.
o Ability to travel to other program sites or events as needed.
o While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger feel, handle; reach with hands and arms; climb or balance; stoop, kneel; talk or hear.
o Must be physically capable of carrying up to 35 lbs.
RMHCSTX offers a competitive compensation and benefits package. Employee must be able to meet job expectations.
The above information in this description has been designed to indicate the general nature and level of work performed by employees with this level of responsibility. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and all required qualifications within job description required of employees in this position.
Job Type: Full-time
Pay: $47,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Special Events: 5 years (Preferred)
• Development: 5 years (Preferred)

Work Location: In perso