Special Events Manager $1346+ WEEKLY
Join Kavin Group, a SAVARD Company - where your skills are valued!
Key Responsibilities
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Provide personalized and exceptional guest service at every opportunity.
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Achieve established upselling and sales targets.
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Coordinate closely with the Food & Beverage Manager to ensure all event details are executed flawlessly.
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Prepare Banquet Event Orders (BEOs) for all group functions.
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Collaborate with various outlets to finalize event details.
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Manage bookings for outside activities and handle related billing documentation.
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Attend daily operations and function meetings.
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Handle walk-in inquiries and incoming requests professionally.
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Be present on-site for events they coordinate.
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Assist in resolving guest complaints promptly and professionally.
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Support service staff (servers, bartenders, porters, bussers) during peak times.
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Ensure timely completion of tasks and deadlines as set by the Food & Beverage Manager.
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Handle client billing for events and related services.
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Maintain thorough knowledge of the property’s products and services.
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Anticipate guest needs and suggest additional services or upgrades.
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Provide tailored recommendations to meet guest preferences.
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Actively look for opportunities to exceed guest expectations.
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Perform additional duties as assigned.
Secondary Responsibilities
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Serve as Outlet Supervisor when needed, including leading service teams and managing reservations and billing.
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Take on Duty Manager shifts when required.
Professional Requirements
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Excellent oral and written communication skills.
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In-depth knowledge of food and beverage operations.
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Understanding of conference and catering event processes.
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Post-secondary education, preferably in hospitality or a related field.
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Minimum two (2) years of experience in banquets, catering, or event planning.
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Proficient in Microsoft Office (Word, Excel); experience with event and hospitality systems (e.g., Maestro) is an asset.
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Experience in upselling and/or sales is an advantage.

Please refer the Job description for details