NRHA’S VISION AND MISSION

At the Norfolk Redevelopment and Housing Authority (NRHA), we’re proud to be the largest housing and redevelopment authority in Virginia and a leader in real estate development and property management across the country. Since 1940, we’ve been working to revitalize and improve neighborhoods in Norfolk.
We also acknowledge that public housing has a complicated history, tied to issues of social injustice and racial inequality. While we haven’t always gotten it right, we’re committed to making positive change by offering quality housing options that support diverse, mixed-income communities. Our vision is to provide quality housing choices in neighborhoods where people want to live. Our mission is to provide quality housing opportunities that create sustainable, mixed-income communities.

POSITION SUMMARY

The Special Projects Coordinator provides high-level project management, research, analysis, and reporting support to the Chief Housing and Real Estate Officer (CHREO) of the Norfolk Redevelopment and Housing Authority (NRHA). The CHREO oversees real estate development, the Housing Choice Voucher Program, property management, and client services. This position plays a critical role in advancing strategic initiatives, coordinating complex cross-departmental projects, and ensuring timely and accurate delivery of reports and analysis that support decision-making and performance management.

Essential Functions

• Manage and track special projects assigned by the CHREO, ensuring deliverables, timelines, and outcomes are met.
• Coordinate with internal departments and external partners to facilitate progress on development, housing, and client service initiatives.
• Prepare and maintain detailed project schedules, status reports, and action plans.
• Conduct research on housing policy, real estate trends, funding opportunities, and best practices.
• Compile, analyze, and synthesize data to inform program improvements and strategic decisions.
• Provide comparative analysis and benchmarking reports for CHREO initiatives.
• Prepare high-quality presentations, briefing documents, and reports for the CHREO, Board of Commissioners, City officials, and stakeholders.
• Monitor key performance indicators for programs under the CHREO’s purview and generate performance dashboards.
• Draft correspondence, talking points, and summaries for executive communications.
• Support CHREO in managing priorities, monitoring critical deadlines, and coordinating internal workflow.
• Assist in preparing materials for board meetings, public presentations, and grant applications.
• Identify process improvement opportunities and recommend solutions.

Performance Standards

• Projects are completed on time, within scope, and aligned with CHREO priorities.
• Research and analysis are accurate, comprehensive, and actionable, with minimal need for revision.
• Reports, presentations, and communications are clear, professional, and delivered within established deadlines.
• Project schedules, dashboards, and performance metrics are consistently maintained and updated.
• Coordination with internal and external stakeholders is effective, timely, and results in positive collaboration.
• Administrative support tasks (briefings, meeting prep, correspondence) are completed with accuracy and attention to detail.
• Demonstrates initiative in identifying and recommending process improvements.
• Maintains confidentiality and professionalism in handling sensitive information.
• Meets or exceeds expectations in annual performance evaluations based on goals, objectives, and measurable outcomes.

MINIMUM QUALIFICATIONS

Bachelor’s degree in Public Administration, Business, Urban Planning, Real Estate, or related field required; Master’s degree preferred. Minimum 3–5 years of experience in project management, policy analysis, housing programs, or real estate development, preferably in a public or nonprofit environment.

SPECIAL REQUIREMENTS

• Must possess a valid driver’s license
• Subject to a background check and reference verification prior to hire.
• Must maintain confidentiality and adhere to NRHA’s code of conduct and ethics policies.

KNOWLEDGE, SKILLS, & ABILITIES

• Strong project management and organizational skills with the ability to manage multiple priorities.
• Proficiency in data analysis, research methodologies, and report writing.
• Knowledge of affordable housing programs, HUD regulations, and real estate development practices preferred.
• Strong written and verbal communication skills, including the ability to present complex information clearly.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and project management software.
• Ability to work independently and collaboratively in a fast-paced environment.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to sit, talk, see, or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. This position requires depth, color, and texture perception.
The Norfolk Redevelopment and Housing Authority is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Housing Authority will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.
Monday - Friday, 8 hours per da

• Manage and track special projects assigned by the CHREO, ensuring deliverables, timelines, and outcomes are met.
• Coordinate with internal departments and external partners to facilitate progress on development, housing, and client service initiatives.
• Prepare and maintain detailed project schedules, status reports, and action plans.
• Conduct research on housing policy, real estate trends, funding opportunities, and best practices.
• Compile, analyze, and synthesize data to inform program improvements and strategic decisions.
• Provide comparative analysis and benchmarking reports for CHREO initiatives.
• Prepare high-quality presentations, briefing documents, and reports for the CHREO, Board of Commissioners, City officials, and stakeholders.
• Monitor key performance indicators for programs under the CHREO’s purview and generate performance dashboards.
• Draft correspondence, talking points, and summaries for executive communications.
• Support CHREO in managing priorities, monitoring critical deadlines, and coordinating internal workflow.
• Assist in preparing materials for board meetings, public presentations, and grant applications.
• Identify process improvement opportunities and recommend solutions