Requisition ID: 190976
Career Group: Corporate Office Careers
Job Category: Integrated Health Management
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Alberta
City: Calgary
Location: Calgary Office
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

INDIVIDUAL ACCOUNTABILITIES:

• Responsible for the overall claim management and administration of occupational and non-occupational disability claims for corporate retail locations, retail service centers (RSC) and offices
• Manage claim files from beginning to end, while providing exceptional customer service to our internal stakeholdersAbility to meet timelines, while focusing on safe and early return to work goals
• Review claims for completeness and assist store/RSC locations to ensure all required information is provided
• Support our employees through the disability process as required
• Build and maintain positive and collaborative relationships with business leaders to jointly make return to work planning decisions based on business objectives and individual needs
• Forward occupational and non-occupational claims to appropriate jurisdictions and stakeholders as per relevant legislation and reporting requirement
• Provide input in the development of programs and tools for the Integrated Health Management team
• Participate in meetings with internal and external personnel to review and discuss case management
• Prepare objection letters and appeals for disputed occupational claims as required
• Responsible for accurate inputting into Cority in order to prepare statistical data, perform claims analysis, and provide appropriate recommendations based on trending
• Conduct claim management training sessions for retail locations, RSCs and offices as required
• Promote and ensure the health & safety and disability management programs are implemented effectively and within company guidelines and legal parameters

KEY CAPABILITIES:

• Ability to communicate effectively, both oral and written
• Ability to problem solve and analyze data
• Detail oriented
• Ability to build relationships and coordinate interactions with internal/external resources
• Ability to handle situations with judgment, tact and diplomacy
• Ability to be self directed and manage multiple priorities to meet deadlines
• Organization and outstanding administrative ability
• Proficient in Microsoft Office, Cority, Tableau and other internal database applications

Please refer the Job description for details