Specialist, Account Management at Delivery Hero

, , Malaysia -

Full Time

Start Date

Immediate

Expiry Date

12 Jul, 26

Salary

0.0

Posted On

13 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account management, B2B sales, Client relationship building, Upselling, Cross-selling, Strategic marketing, Data analysis, Project management, Problem-solving, Negotiation, Communication, MS Office, Salesforce, Revenue management, Critical thinking

Industry

technology;Information and Internet

Description

Company Description Specialist, Account Management – Future Talent Pipeline (Malaysia) - We’re proactively pipelining high-performing talent for upcoming roles. While not an immediate opening, shortlisted candidates would be prioritized as opportunities arise. Are you a fit? Proven Track Record: Experience in Account Management with a history of hitting commercial targets. Environment: You thrive in fast-paced, high-accountability settings. Location: We hire across major cities in Malaysia; please enter your location for discussion during shortlisting. Job Description We are looking for a Specialist, Account Management position. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth. Responsibilities: Responsibilities include, but are not limited to: Manage and expand relationships with existing restaurants and proactively identify further new business opportunities. Monitor accounts and identifying upsell and cross-sell opportunities Develop sound strategic marketing plans and ensure consistent growth for the client’s business Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function. Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. Collaboration: Collaborate with other departments & stakeholders and provide feedback and identifying industry trends Account Manager will be the main point of contact in all matters relating to client’s concerns & needs Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration Collaborate with various stakeholders to ensure project delivered timely Collaborate with internal departments to facilitate client need fulfillment Qualifications 2-3 years’ experience within a client management role preferable Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce Exceptional verbal and written communication skills. Ability to collect, track, and analyze large amounts of data. Adaptability and strong problem-solving skills. Outstanding knowledge of MS Office Knowledge in Salesforce is a plus Ability to speak in other languages would be an added advantage Key Competencies: Account Management Client Relationship Building Upselling/Cross-Selling E-Commerce Revenue Management Project Management Data Analytics Critical Thinking/Problem Solving/Negotiation Additional Information What We Offer A dynamic and challenging work environment. A company committed to developing you personally and professionally. A great working atmosphere with regular company and team events. A vibrant and international team committed to diversity and inclusion. Responsibility from day one in a fast growing and global company. Other benefits include free food, health and dental insurance, and learning and development opportunities!

Responsibilities

The Specialist will manage and expand relationships with existing restaurant partners while identifying new business opportunities to drive growth. They are responsible for monitoring account performance metrics, ensuring operational compliance, and collaborating with internal stakeholders to meet client needs.