Key responsibilities include:

• Evaluating and interpreting domestic and international secondary and post-secondary academic credentials to determine admissibility, requiring in-depth knowledge of Canadian provincial/territorial and global education systems, grading scales, grade conversions, and higher education accreditation;
• Applying general and program specific admission requirements, including Faculty- or School-specific criteria and processes;
• Authenticating and verifying transcripts, credentials, English language proficiency, and other non-standard academic documents;
• Generating admission letters for applicants at various stages of the admission process, ensuring timely and accurate communication to support a smooth applicant experience;
• Providing clear, empathetic guidance to applicants, students, recruiters, academic advisors, and other university stakeholders on admission and transfer credit statuses, policies, processes, program and course requirements, fees and withdrawals;
• Updating the student information system with relevant data and decisions to ensure applicants can view accurate, up-to-date statuses and information online;
• Maintaining application statuses by updating actions/action reasons and checklist items to reflect requirements and progress; and
• Building and maintaining transfer of articulation rules in the student information system.
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