Specialist - Area Omnichannel.Commercial Operations at MTN Group

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Procedures And Processes, Products And Services, Systems Training, Channel Partner Management, Route-To-Market Execution, General Channel Understanding, People Supervision, Team Leadership, Territory Coverage Planning, Promotional Campaign Execution, Basic Data Analytics, Reporting, Communication, Negotiation

Industry

Telecommunications

Description

Company Overview, Vision & Values We at MTNSA are a purpose and value-led organisation. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Mission/ Core purpose of the Job * To implement operational plans, performance standards, and partner and distributor management processes that drive effective distribution, customer acquisition, and retention strategies in alignment with the overall Prepaid strategy. * The role ensures the execution of commercial plans by managing channel partners and distributors ( across direct indirect) to drive growth and superior customer experience in defined clusters, and across assigned geography. * Omnichannel: Hybrid capability critical – ability to flex between channel (indirect) distribution partner and management of direct partner across the geography. As part of MTN’s recruitment process, your personal information may be processed using secure Artificial Intelligence (AI) technology to assist with the shortlisting of candidates. This is done in compliance with the Protection of Personal Information Act (POPIA). By applying for this position, you consent to the processing of your personal information for recruitment purposes. All data will be handled securely and used solely for evaluating suitability for the role. We are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Responsibilities

The role is responsible for implementing operational plans, performance standards, and partner management processes to drive effective distribution, customer acquisition, and retention strategies aligned with the Prepaid strategy. This involves executing commercial plans by managing both direct and indirect channel partners and distributors to achieve growth and superior customer experience across assigned geographies.