Specialist - Area Omnichannel.Commercial Operations SA at MTN

Garden Route District Municipality, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

0.0

Posted On

22 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Omnichannel, Commercial Operations, Customer Acquisition, Customer Retention, Channel Management, Distributor Management, Performance Standards, Operational Plans, Growth Strategies, Customer Experience, Direct Partner Management, Indirect Distribution, Geographic Management, Hybrid Capability, Relationship Building, Innovation

Industry

Telecommunications

Description

Company Overview, Vision & Values We at MTNSA are a purpose and value-led organisation. At MTNSA, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA. As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us! Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals. We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application! Mission/ Core purpose of the Job To implement operational plans, performance standards, and partner and distributor management processes that drive effective distribution, customer acquisition, and retention strategies in alignment with the overall Prepaid strategy. The role ensures the execution of commercial plans by managing channel partners and distributors ( across direct indirect) to drive growth and superior customer experience in defined clusters, and across assigned geography. Omnichannel: Hybrid capability critical – ability to flex between channel (indirect) distribution partner and management of direct partner across the geography.

Responsibilities

The role involves implementing operational plans and managing channel partners and distributors to drive growth and enhance customer experience. It focuses on executing commercial plans in alignment with the overall Prepaid strategy.