Specialist Business Front Support 100% (f/m/d) at BANK JULIUS BAER CO LTD

Zurich, Zurich, Switzerland -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Banking knowledge, Stakeholder management, Order entry systems, Financial products, Business processes, IT processes, Customer support, Training, Logical thinking, Networked thinking, German language, English language, Italian language

Industry

Banking

Description

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together. Responsible for managing and handling hotline service for general business related requests from Front units. Provides support to RM and ARM for order entry systems transactions and toolbox applications as well as trainings for new Front joiners in regard to relevant applications and processes. YOUR CHALLENGE Processing and responding to verbal and written inquiries from front office staff on the Business Support Hotline in German, English and Italian Supporting Relationship Managers/Relationship Manager Assistants with problems and questions related to various order systems and toolboxes (Wealth Navigator, Transition Portal (TPSM), Special Conditions (CLIPP), Account Closing etc.) as well as with requests related to our Digital Banking Tools offering Providing support during the training of new Relationship Managers and Relationship Manager Assistants in various applications and processes YOUR PROFILE Good understanding of front office applications, financial products, as well as business and IT processes. Higher education is an advantage Completed commercial apprenticeship, preferably at a bank, or school leaving certificate Experience in a financial institution and sound banking knowledge Stakeholder management and ensuring a common information base between all parties involved Rapid comprehension of processes and workflows Highly developed logical and networked thinking skills Very good German and English language skills both verbally and in writing. Italian is an advantage We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site. Is this not quite what you are looking for? Set up a job alert by creating a candidate account here. The international reference in wealth management Julius Baer is the leading Swiss wealth management group. We focus on servicing and advising sophisticated private clients from around the world, taking into account what truly matters to them – in their business and personal life, today and for future generations. Headquartered in Zurich, we are present in around 60 locations worldwide, including Bangkok, Dubai, Dublin, Frankfurt, Geneva, Hong Kong, London, Luxembourg, Madrid, Mexico City, Milan, Monaco, Mumbai, Santiago de Chile, Shanghai, Singapore, Tel Aviv, and Tokyo. Why join Julius Baer? At Julius Baer our employees enjoy the benefits of a global company with the support and collegiality of a much smaller one. We are growing quickly, but we remain dedicated to maintaining our accessible structure with flat hierarchies, and approachable and supportive leaders. With offices around the world, we offer an international and stimulating work environment and the opportunity to work with a diverse team of highly motivated colleagues, bringing the best of the bank to our clients. Our core values of Care, Passion, and Excellence define the tone of how we interact with each other and our partners. Committed to your success Whether nurturing young talent with our renowned apprentice scheme, enabling ambitious university graduates to put theory into practice with our Graduate Programme, or providing first-class opportunities for experienced professionals, we look after our employees. We believe in continuous learning as a company and as individuals, which is why we put a focus on the health and well-being of our employees and offer flexible working options, a wide array of benefits, and extensive career development programmes. For more information visit www.juliusbaer.com or contact us via the Contact Form. For recruiting agents, please see the additional information here.

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Responsibilities

Manage and handle the business support hotline for front office staff regarding order entry systems and digital banking tools. Provide support and training to Relationship Managers and their assistants on relevant applications and internal processes.