Specialist Caseworker (Victim Services) at Catch22

Leicester, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

27 Jan, 26

Salary

27500.0

Posted On

29 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Compassion, Motivation, Safeguarding, Risk Management, Caseload Management, Tailored Interventions, Communication Skills, Organizational Skills, Collaboration, Data Management

Industry

Non-profit Organization Management

Description

Company Description Community Links is a hub tackling health and social inequality in East London and beyond. We work alongside the community helping people of all ages reach their full potential. We take our local knowledge of what works to influence national decision making. We are proud to be part of Catch22. Catch22 is a social business which design and delivers services that build resilience and aspiration in people and communities. We believe that people can thrive when they have a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. If you share our values and commitment to transforming people’s lives, get in touch! Job Description Catch22 is looking for a compassionate and motivated Specialist Caseworker to join our Victim Services team. This is an exciting opportunity to deliver trauma-informed support to victims and witnesses of crime, helping them to cope, recover, and rebuild confidence. As a Specialist Caseworker, you will manage a caseload of adults, children, and young people, providing both practical and emotional support. You will ensure victims are fully informed throughout their journey — from understanding their rights and court processes to accessing tailored interventions that meet their specific needs. Working collaboratively with a wide range of partners, including police and voluntary organisations, you will help maintain effective referral pathways and provide a seamless, high-quality service. You’ll also support the wider team by sharing expertise, developing innovative interventions, and contributing to preventative work. This is a varied, rewarding role where you can make a real difference in people’s lives while working in a supportive, forward-thinking organisation that values compassion, collaboration, and empowerment. Qualifications Educated to a good standard, with GCSE-level English and Maths (minimum) Experience supporting vulnerable people, including adults, children, or young people Strong understanding of safeguarding and risk management Proven ability to manage a caseload and deliver tailored interventions Excellent verbal and written communication skills Strong organisational skills and ability to work under pressure Experience working collaboratively with multiple agencies IT literate and confident using data management systems Desirable: Qualification relevant to working with vulnerable people Access to a vehicle with business-use insurance Additional Information Those interested in applying for this opportunity should review the Job Information Pack to find out more. If you have any questions about the role or recruitment process, please see our contact information on the Candidate Help Page. Please use reference REF3784N in your message so that we can identify the opportunity. When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Additional Requirements: The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions. Contract: Fixed term for 12 months Hours & work pattern: Full time, 37.5 hours per week. Salary: £27,500 Location: Meadow Gardens, Leicester LE2 6QL, UK Closing Date: 1630 on 19th of November 2025. Catch22 reserves the right to withdraw the vacancy at any time, for any reason before the stated closing date. Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies, for some of our opportunities. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position. Use of AI (Artificial Intelligence) should not be used to exaggerate skills & experiences, create generic responses that are not unique to the individual, and for any assessments used by the Hiring Team to measure an individual's natural abilities. Catch22’s Commitment to Opportunity & Progression At Catch22 we are proud of our commitment in supporting people develop in their careers and progress in our organisation. In 2024, within our Justice Hub, we have 68% of those in management roles that originally joined Catch22 in the frontline workforce and some worked across a number of roles and Leadership positions before joining management. This allows us to have a highly experienced management group and provides development opportunities for those in our much valued front-line. Catch22’s Commitment to Ban the Box Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the Job Information Pack for more information. Missing Links? A number of our job aggregators do not allow for us to use hyperlinks in our advertisements. To view information contained within these links, please click apply, where you will be taken to the advert in our ATS. This will allow you to view and access the links contained within our adverts. Catch22 Justice requests no contact from agencies or media sales Benefits / Apply for Opportunities / recruitment process / Recruitment Policy / Set up Job Alerts Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

Responsibilities

As a Specialist Caseworker, you will manage a caseload of victims and witnesses of crime, providing practical and emotional support. You will ensure victims are informed throughout their journey and work collaboratively with partners to provide a high-quality service.