Specialist, CFIT Technical Support & Service Management, Fiji & Pacific Isl at DHL Supply Chain

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Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

0.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Technology, ITIL Certification, Cisco CCNA, Microsoft AD, Azure, Customer Service, Communication Skills, Digitalization, Network Infrastructure, Project Management, Procurement, Microsoft Power Platform, Ticketing System, Remote Support, Asset Management, Integration Management

Industry

Logistics;Transportation;Supply Chain and Storage

Description

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet. Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist! DHL Express Fiji has exiting Vacancy for Specialist, CFIT Technical Support & Service management, Fiji & Pacific Islands to be based in Suva office. YOUR TASKS: Provide IT support for all IT related issues to Fiji and Pacific Islands via ticketing system. Assist/Lead Digitalization initiatives using Microsoft Power Platform. Manage and deploy customer facing integrations. Ensure issues are resolved within SLA. Able to provide support remotely. Manage assets and keep proper records of hardware. Monitor, manage and deploy Network infrastructure and ensure no down time to the business. Assist/lead projects to meet deadline. Provide support to external customer on our electronic shipping solutions. Work independently to complete projects. Assist with procurement of IT equipment and services. YOUR PROFILE: Degree in Information Technology (or equivalent). ITIL Certification (preferred). Cisco CCNA (preferred). Microsoft AD / Azure (preferred). Ability to prioritize and meet deadlines. Ability to learn rapidly and put that knowledge into practice. Strong Communication Skills in spoken and written English. Exceptional customer service and desire to exceed client expectations. Team player, flexible, enthusiastic. Ability to work on odd hours on demand. OUR OFFER: Strong career support in an international environment. Great culture and colleagues. Multifarious benefit program. Do you see a personal challenge in these versatile and responsible tasks? Then apply now! We look forward to receiving your application!

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Responsibilities

Provide IT support for all IT-related issues to Fiji and Pacific Islands and assist in digitalization initiatives. Manage customer-facing integrations and ensure issues are resolved within SLA while monitoring network infrastructure.