Specialist Claims Advocate at AON Plc - Canada

Auckland Central, Auckland Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

19 Jul, 26

Salary

0.0

Posted On

20 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Claims advocacy, General insurance, Policy coverage, Risk analysis, Negotiation, Relationship building, Commercial acumen, Litigation support, Loss analysis, Strategic planning, Stakeholder management, Insurance brokerage

Industry

Financial Services

Description

Specialist Claims Advocate (Auckland) Aon is in the business of better decisions: We all know life can change in an instant — and Aon is here to support our clients through it. As a leading insurance broker, we provide the clarity and confidence our clients need to make informed decisions. Join us in a role where your deep expertise will help clients navigate complex claims while shaping better outcomes for their businesses. About the Role As a Specialist Claims Advocate, you’ll provide expert advice on general insurance policy coverage and guide clients through contentious, complex, or high-profile general insurance claims. You’ll work closely with internal stakeholders and insurers to deliver best‑ in‑ ‑class advocacy, ensuring our clients receive the right support at the right time. You’ll also play a key role in presenting and promoting Aon’s claims services to current and prospective clients, delivering insights that influence decision making‑ and contribute to overall business success. Some of your responsibilities will include: Conducting specialist claims reviews and providing analysis and insights. Leading claims advocacy on complex, contentious, or high‑profile losses. Presenting and positioning Aon’s claims proposition with clients and prospects. Supporting in‑depth loss analysis and providing insights for business decisions. Defining and executing claim strategies in collaboration with key stakeholders. Providing litigation support and reviewing coverage considerations. Creating case studies and success stories to support colleague and client understanding. Applying operational excellence and driving continuous improvement aligned with Aon’s 3x3 strategy and Aon United principles Skills and Experience that will lead to success: We’re looking for someone who brings deep claims expertise and commercial acumen, and who thrives in a collaborative environment. Key skills and experience include: Previous experience in corporate or commercial general claims advocacy. Strong product and claims knowledge, with experience developing claims strategies. Proven ability to analyse complex losses and provide meaningful insights. Excellent negotiation and relationship b‑uilding skills across clients, insurers, and industry stakeholders. A relevant tertiary qualification in Law is preferred but not essential. Why Aon? We don’t just talk about better ways of working—we live it, every day. Here’s what you can look forward to: Friendly, collaborative teams both locally and internationally. Comprehensive onboarding and continuous professional development. Opportunities to grow and progress across different areas of our business. What’s On Offer? Competitive base salary plus annual incentive Continuous learning and professional development opportunities Health and Life Insurance, plus Income Protection options Gym discounts Flexible working arrangements, Early finishes on Friday, 2 Aon wellbeing days per year. Employee Assistance Programme (EAP) services Apply now and join a company dedicated to offer sound solutions to NZ clients. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, sexual orientation, gender identity, national origin, age, disability, marital, domestic partner status, or other legally protected status. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com #LI-VM2 2576714

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Responsibilities

The Specialist Claims Advocate provides expert advice on complex insurance claims and guides clients through contentious or high-profile losses. They also collaborate with stakeholders to define claim strategies and present Aon's services to prospective clients.