Specialist Clinics Team Leader at theroyalch

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

14 Jun, 26

Salary

92482.0

Posted On

16 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervision, Task Allocation, Service Delivery, Problem Solving, Adaptability, Stakeholder Management, Teamwork, Communication, Training Development, Workflow Implementation

Industry

Hospitals and Health Care

Description

The Hospital: The Royal Children’s Hospital’s (RCH) Vision is “A world where all kids thrive”. RCH is a cornerstone member of the Melbourne Children’s Campus, partnering with Murdoch Children’s Research Institute, The University of Melbourne Department of Paediatrics and The Royal Children’s Hospital Foundation. RCH has cared for the children and young people of Victoria for more than 150 years since it was founded in 1870. A full range of paediatrics and adolescent health services are provided plus tertiary and quaternary care for the most critically ill and medically complex patients in Victoria, Tasmania, southern NSW and other states around Australia and overseas. The Hospital has more than 6,000 staff, a budget of $850M, 12 wards and 350 beds. Annually, the RCH has 300,000+ Specialist Clinic appointments, 90,000+ Emergency Department presentations and 20,000 elective surgeries. The RCH is committed to the Child Safe Standards. RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. For further Information on RCH is available here.About the Role This role is a permanent full-time Team Leader position which have responsiblities for overseeing the daily operations of their assigned portfolio within Specialist Clinics. The role works closely with the Administration & Operations Manager, Specialist Clinics. The Team Leader provides leadership, supervision, and direction to their team, ensuring effective task allocation and high-quality service delivery. This position plays a key front-line role, involving significant interaction with patients and their families to ensure a positive customer experience. Classification for this role is Award 10 Grade 4 Level 1 - Level 5 AO41 – AO45 ($83,657.6-$92,482 per annum, plus super, plus salary packaging). What you’ll achieve: Supporting a team environment within Specialist Clinics Work collaboratively with other team leaders to develop and implement consistent training and workflows across Specialist Clinics administrative staff Contribute to the Specialist Clinics administrative leadership team Your skills and experience Experience in leading a small- medium sized team Strong verbal and written communication skills Demonstrated problem solving skills and an ability to adapt in the situations Positive experiences working with multiple key stakeholders Proven team player If this sounds like you, click here to view the position description. About the Department Ambulatory Services is one division within RCH and has responsibility for Complex Care, Family Healthcare Support, Day Medical and Day Oncology Units, Hospital in the Home (Wallaby) as well as Specialist Clinics (SPC). As a service, we have a broad remit across the organisation and work closely with other divisions including Medicine, Surgery and Critical Care. What we offer: Salary Packaging – Increase your take home pay! Parkville location and close to public transport Other requirements: Current National Criminal Record Check, or willing to obtain Valid Working with Children Check Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure Application process To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description. Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced. For more information about this position please contact Natasha Warwick, Administration and Operations Manager Specialist Clinics, 9345 5784Why work at the RCH? RCH enjoys high employee engagement and is committed to staff safety and a positive culture through enactment of our Compact. We offer the opportunity to work in world-class facilities, surrounded by Royal Park and only a short tram trip from the heart of Melbourne city. We also offer staff benefits such as discounted staff parking, salary packaging, and an award-winning health and wellbeing program. The RCH is committed to a diverse and inclusive workforce. We encourage applications from Aboriginal and Torres Strait Islander people, people from culturally and/or linguistically diverse background, all members of the LGBTQI community and people with disability. It is a requirement of your employment that you be vaccinated against Influenza annually for Category A and B roles, in compliance with any public health orders in place at the relevant time, unless you have a medical exception in line with those public health orders, which has been accepted by The Royal Children’s Hospital. Applicants will be required to provide their Australian Government Immunisation History Statement, it is a requirement of the RCH to collect, record and hold vaccination information. It is also a requirement of your employment that you comply with any direction given by The Royal Children’s Hospital that you be vaccinated against, or prove immunity to, any other disease, unless you have a relevant exemption, and offers of employment are conditional on successful completion of background checks including reference checks. Are you ready to join our team? Apply online by clicking on the “Apply” button Applications close 26 March 2026

Responsibilities

This permanent full-time Team Leader position is responsible for overseeing the daily operations of an assigned portfolio within Specialist Clinics, working closely with the Administration & Operations Manager. The role involves providing leadership, supervision, and direction to the team, ensuring effective task allocation and high-quality service delivery while interacting with patients and families.