Specialist, Community & Social Ops at Exinity

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Community Management, Social Media, Content Creation, Moderation, Conflict Resolution, Operational Discipline, Writing, Scheduling Tools, Link Management, Brand Awareness, Feedback Collection, AI Platforms, Market Data Analysis, KOL Support, Discord Management, Telegram Management

Industry

Financial Services

Description

Company Description We believe the power of risk-driven investing can help anyone achieve a better life. And we’re here to make this potential a reality for an emerging global generation. We provide individuals in the world’s fast-developing economies with guidance, tools, and easy market access so they can trade and invest with confidence. We aim to make our clients their own wealth manager: empowered to create investment strategies and make investment decisions effortlessly, in their own time, on their own terms, in their own way. Our story goes back to the first days of online Forex trading - a pioneer of the Metatrader platform, Alpari, expanded rapidly in the world’s emerging markets and was joined in 2011 by our sister brand, FXTM. Now, we are adding further brands to our portfolio. Together, both brands have built a leading global presence in online trading serving over two million clients in 150 countries from regulated centres across four continents. Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us. ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too. We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company Job Description About PiP PiP is an AI platform for smarter investing built around a swarm of specialized agents that cut through hype and noise. The brand promise is simple: a hedge fund in your pocket. The platform focuses on clarity, speed, and conviction—showing how decisions are made via a transparent Swarm Box rather than a black box. Market Mavericks is the live, simulated trading sandbox where users can experience the swarm in action and learn without real-market risk—our first release among many. PiP’s framework ingests and interprets large-scale market data (millions of points daily) and is not off-the-shelf AI. Role Summary Own the daily pulse of PiP across X, Discord, and Telegram. You’ll turn our cadence into a ritual: clear prompts, smart countdowns, crisp explanations of mechanics (e.g., lineup drafts, swaps), and polished result spotlights. You’ll keep channels sharp, enforce disclaimers (simulated market / NFA), and route product feedback quickly. You’ll coordinate with Design/Motion, Copy, and Creator Partnerships so the right asset hits the right channel at the right moment. Calm under pressure, concise under time, and allergic to fluff. What You’ll Do: Run the daily cadence on X/Discord/TG: prompts, countdowns, spotlights, and post-cutoff recaps. Label clearly: distinguish platform news (PiP swarm, Swarm Box, research drops) from the Market Mavericks sandbox. Moderate with backbone: set rules, remove spam, keep debate competitive—not toxic. Reply macros: maintain fast, on-brand answers for FAQs, edge cases, and policy clarifications. Disclaimers by default: simulated markets/NFA on performance or trade-related posts. Creator boosts: coordinate with the KOL PM to amplify approved creators; verify assets, links, and attributions. Channel hygiene: threads, pins, channel descriptions, role/permission hygiene (Discord), bot basics (TG/Discord). Light content ops: crop a card, add subtitles, trim a 10–20s clip when editors are offline. Escalate & close the loop: collect bugs/requests, post concise summaries to the team, update the community when fixed. Basic link discipline: use provided short links; never post a raw or wrong link Qualifications What You’ll Bring Must-Haves: Hands-on experience running X, Discord, and Telegram communities for a product, game, or creator brand. Crisp writing in English - short, punchy, clear under time pressure. Moderation chops: conflict de-escalation without killing momentum. Operational discipline: scheduling tools, macro libraries, link shorteners, and quick editors (CapCut/Canva/ScreenStudio or similar). Comfort with roles/permissions (Discord), bots (Discord/TG), and Threads/Spaces basics (X). Strong sense for brand lines: what’s platform vs sandbox, when to add disclaimers, and when to escalate. Nice to Have: Arabic and/or GCC community experience. Background with fintech, markets, or competitive gaming communities. Light motion/thumbnail skills; taste for mobile-first typography. Experience supporting KOLs (briefs, approvals, link checks). Additional Information BENEFITS & PERKS We believe in fairly compensating all our people by providing them with a world-class health insurance plan and a range of both core benefits and flex benefits for individual preferences. You will receive: Hybrid Working Policy Discretionary performance related bonus Personalized Flex-Benefits A focus on your wellbeing, including talks and access to self-development tools. Medical insurance for employees. Comprehensive leave package of 40 days inclusive of Public Holidays WHAT YOU WILL LOVE ABOUT THIS ROLE “Freedom to succeed” is our core belief. It’s not just a promise we make to our clients and partners, but to our people too. We want our people to LEAP and so in this role you will… [Learn] (e.g., from each other/from new projects). [Exchange] (e.g., information and best practices in an open-minded environment). [Advance] (e.g., by developing skills and accepting greater responsibilities/ your career progression and diversification). [Prosper] (e.g., by acquiring skills/ by nurturing a team of x people). Exinity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Responsibilities

Own the daily pulse of PiP across X, Discord, and Telegram, ensuring clear communication and engagement. Moderate discussions, maintain channel hygiene, and coordinate with various teams to ensure timely and relevant content delivery.