Specialist, Conventional Card Ops at First Abu Dhabi Bank Pjsc

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

24 May, 26

Salary

0.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft Word, Excel, Outlook, Powerpoint, Interpersonal Skills, Problem-Solving, Time-Management, Team Player, Written Skills, Verbal Skills

Industry

Banking

Description

Handle end to end Zero Percent EPP invoicing activity for FAB partners Prepare invoices based on zero percent EPP report received from FAB and ensure to share with respective merchants on monthly basis via email Prepare financial vouchers for posting by debiting merchant and crediting income and VAT account Follow up and support on collection of subvention fees from EPP partners Monthly reporting to FAB Business and Finance on booking, recovered and outstanding amounts highlighting merchants with long overdue outstandings Timely check and clearance of merchants payments received by passing relevant entries FAB Vendor invoicing & settlement Receive and validate monthly invoices from FAB vendors Raise purchase requisitions for successfully validated invoices on FAB procurement system and update assigned SPOC/expense account/s. Notify vendors to share the corrected invoices if validation is not successful / discrepancies identified. Update FAB SPOC with purchase requisition details to obtain required approvals as per FAB Hierarchy. Share monthly update to FAB SPOCs on vendor invoice settlement status with issues/concerns if any. Update FAB SPOC on escalation requirements related vendor issues. Attend to queries raised by vendor related to billing. Exchange House invoicing (Direct Issuing clients) Request IT to share transaction reports for Al Ansari Exchange, Al Rostamani Exchange & Lulu Exchange Validate the reports and prepare Proforma invoice to each exchange house Share the vendor invoices and request for confirmation via email Prepare financial entries for posting invoice and provision amounts Liaise with VAT team for VAT invoice Timely check and clearance of merchants payments received by passing relevant entries Careem & Payby invoicing (Direct Issuing clients) Request IT to share transaction/usage reports Validate report and prepare supporting information to be shared with invoice Prepare financial entries for posting for Payby with FAB HNI team Prepare Careem /Payby financial posting by debiting Careem & Payby and crediting internal accounts Request VAT team for VAT invoice Support card dispatch of credit/debit/prepaid cards through courier / internal delivery modes within UAE and international as applicable. Providing response and follow-up actions on email queries across channels - Call Center/Branches/Elite/HNI etc within the established TAT. Handle card delivery enquiries received through MSD & Sharepoint channels Core Competencies Proficiency in Microsoft Word, Excel, Outlook and Powerpoint Overall understanding of issuing/payments landscape Well-developed interpersonal, problem-solving, and time-management skills Strong ability to work as a team player. Ability to cope with and thrive in a non-routine environment and think creatively Good written and verbal skills Minimum Qualification Bachelor’s degree or higher. Minimum Experience 1-3 years relevant experience in the banking sector/financial services with at least 1 year in similar positions. About Us: First Abu Dhabi Bank (FAB) is the largest bank in the UAE and one of the world's largest and safest financial institutions. We offer a comprehensive range of personal and private banking services, including credit cards, Islamic banking, investments, loans, and mortgages. Our commitment to excellence and innovation drives us to provide top-tier financial solutions to our clients. Life at FAB: Working at FAB means being part of a team of talented and passionate individuals with a shared vision to support the ambitions of our stakeholders to "Grow Stronger." We embrace the needs of our customers across the globe with a sense of responsibility and confidence driven by extensive expertise that can only be delivered by an ambitious world-class organization Career Development: FAB offers unique career choices, a chance to innovate, craft solutions for the future, and express yourself in a performance-based culture that will unleash the best in you. Whether you are an experienced professional or just starting your career, FAB provides a range of learning and development initiatives to support all employees through training and skill development. Our Values: At FAB, we place our customers at the core of our activities, live our values each day in every way, celebrate achievements, and empower each other to deliver leading solutions. We have structured plans for the recruitment and career progression of Emirati talent to enable them to make a mark in the financial and banking sector both regionally and globaly that rewards your hard work and dedication. Join our team and be part of a journey to shape the future of banking.

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Responsibilities

This role involves managing the end-to-end Zero Percent EPP invoicing activity for FAB partners, preparing and sharing invoices, and processing financial vouchers for posting. Additionally, the specialist will follow up on subvention fee collections and provide monthly reporting on booking, recovery, and outstanding amounts to FAB Business and Finance.