Specialist Cover Assessor at Accident Compensation Corporation

Wellington, Wellington, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

100043.0

Posted On

05 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clinical Knowledge, Problem Solving, Decision Making, Communication, Organizational Skills, Technological Abilities, Team Player, Resilience, Emotional Intelligence, Adaptability

Industry

Government Administration

Description

We are continuing to grow and strengthen our Specialist Cover Assessor teams across multiple locations, and we’re excited to extend another opportunity for passionate people to join us. This role is a key part of the support we provide to our clients, and by expanding our teams, we’re ensuring we can deliver the best possible service to the communities we serve. If you’re looking to make a real impact while developing your career in a supportive and professional environment, now is the perfect time to join us. The Specialist Cover Assessor role plays a key role in assessing clinical information and making decisions on ACC claims where treatment may have caused the injury. About you | Mōu You are a registered health professional who has more than five years post-graduate clinical experience, and you may well be at the stage in your career where you are looking to step back from face-to-face clinical work and use your extensive knowledge in another way. If you are resilient, with a talent for problem solving and assessing clinical information, making decisions, and communicating with clients, then this could be the role for you! About the role | Mō te tūranga mahi With a broad base of clinical knowledge, your ability to interpret medical records and clinical data into meaningful information, whilst considering ACC’s legislation, will be vital to this role. You will not be left to your own devices but will be fully supported by a team of like-minded clinical professionals as well as having access to legal and medical advisors. Your sound technological abilities, strong administration skills, and a talent for managing a workload will hold you in good stead. Benefits working at ACC | Ngā Hua Mahi ki ACC: Salary: $90,039 - $100,043 based on experience. Additional 9% superannuation. A supportive and inclusive work environment that values your clinical knowledge and expertise. Opportunities for professional development and growth within the organisation. The chance to make a real impact on the lives of clients and contribute to their wellbeing. A challenging opportunity with plenty of variety. Access to Continuing Professional Development (CPD) reimbursement after 6 months of employment, supporting your ongoing growth and learning. Important Skills | Nga Pūkenga Motuhake: You will need to be a strong team player, work well in a busy environment, have resilience, good organisational skills, professional judgement, be computer literate and have: A recognised clinical qualification in a relevant clinical field, we are particularly interested in Nursing, Physiotherapy and Midwifery. A minimum of five years’ post-graduate clinical experience as a practitioner dealing with the public A current Annual Practising Certificate Tech-savvy - confident navigating multiple systems, typing while talking on the phone, and using technology. Comfortable making decisions in the grey, you are able to assess situations, make sound calls when things aren’t black and white, and clearly communicate your reasoning. A strong communicator – confident on the phone, skilled at building rapport quickly, and able to connect with people from all walks of life. Resilient and self-aware – you manage your wellbeing, handle unplanned changes with composure, and bounce back from challenges. Emotionally intelligent – tuned in to your own responses and those of others, fostering positive interactions and trust. Adaptable – comfortable working in a fast-paced environment, shifting priorities and work types at short notice as business needs evolve. Applications close | Rā Kati Please attach your CV and as part of your cover letter, please include the following: Overview of your clinical experience What areas of support if any that you may require strengthening This role has a start date of 16 March 2026. Applications will run through to 11:59pm Sunday the 18th of January 2026. Please note that candidates who progress to interview stage will be required to complete additional assessment testing as part of the selection process. If you encounter accessibility issues when submitting your application, or if you have any questions about the role please email hrhelp@acc.co.nz

Responsibilities

The Specialist Cover Assessor is responsible for assessing clinical information and making decisions on ACC claims related to injuries caused by treatment. This role requires interpreting medical records and clinical data while considering ACC legislation.