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Specialist Crowd Control Gaming - On Call (Harrah's Atlantic City) at Caesars Entertainment

Atlantic City, New Jersey, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

21.0

Posted On

22 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Crowd Control, Conflict Resolution, Public Relations, Communication Skills, CPR Certification, AED Certification, Handcuffing, Security Operations

Industry

Hospitality

Description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $21.00 Per Hour Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah’s Resort. Caesars’ Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah’s Resort, located in the City’s sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars’ legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.

Responsibilities

Provide superior customer service and maintain a positive atmosphere for guests while managing crowd control in a gaming environment. Promote loyalty programs and resolve service breakdowns to ensure a high-quality guest experience.