How you'll make an impactSupport and adapt the execution of new processes with a focus on pace and customer experienceProvide proactive support and guidance to the sales team and our merchants to complete the onboarding process.Be a creative problem solver who finds a way to meet clients' needs while adhering to 's policies.Respond to inbound requests from the Sales team regarding onboarding or reviewing existing clients' profiles.Ensure processes which mean we have accurate and up-to-date documentation related to deal structures and contracts.Create and review customer agreements/contractsBuild and maintain positive relationships with internal stakeholders, especially sales, Customer Onboarding, and Legal teams.Manage multiple internal stakeholders while delivering exceptional serviceSupport with the onboarding of new colleaguesBased on the above, create impact through projects improving these processesQualificationsVery detailed orientedComfort with AIFluent EnglishExcellent customer service, customer-facing, and problem-solving skillsSelf-starter who can work independently with minimal supervisionFast learner and motivated by new challengesHumble and hungry to learn