Specialist Document Management at AUTODOC SE

Chișinău, , Moldova -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

0.0

Posted On

26 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

MS Office, Analytical Thinking, Mathematical Mindset, Time Management, Multitasking, English Proficiency, Russian Proficiency, Romanian Proficiency, Document Management, Order Processing

Industry

technology;Information and Internet

Description

Company Description Engineered in Berlin. Driving the Future of Europe. At AUTODOC, we are proud to be a homegrown European success story. Founded in Berlin in 2008 and still headquartered in the heart of the continent today, we have evolved from a local specialist into Europe’s leading online platform for the automotive aftermarket. Our strength lies in our unique identity: we are a digital-first, e-commerce powerhouse with strong German roots and an expansive reach across 27 European countries. This continental focus allows us to blend our heritage with high-tech innovation, staying agile and closely connected to the markets we serve. Today, our team of more than 5,500 professionals from over 50 different countries is redefining mobility through cutting-edge technology. Bring your talent and expertise to a company that is building a sustainable, tech-driven future for drivers everywhere. Come join us and impact the future of AUTODOC! Job Description Processing orders in accordance with the following requests from CC: Creating return forms via courier service websites and sending them to the customer’s email. Creating product collection requests via courier service websites and providing the information to CC. Processing fund transfers to the customer’s deposit account and preparing statements (GU). Processing refunds and creating statements (GU), followed by transferring the orders to the accounting department. Handling orders with overpayments: checking prices and order changes, performing operational actions on the order, refunding the overpayment, or transferring it to the deposit account. Processing orders in the Klarna system (pre-shipment verification, refunds). Correcting order details and updating invoices in orders. Qualifications Confident PC user; Proficient in MS Office products; Analytical and mathematical mindset; Time management skills; Understanding of the company’s business processes; Ability to multitask. Mandatory English proficiency level — B1, Russian or Romanian is required Additional Information Schedule 9:00 - 18.00 (8 hours rotational shift) 5/2 - including Saturdays Time Type: Full time

Responsibilities

The role involves processing customer orders, managing return forms, and handling fund transfers and refunds. It also includes updating invoices and managing payments within the Klarna system.