The role is responsible for overseeing the overall management and performance of facilities operations, ensuring efficient service delivery, regulatory compliance, and high standards of maintenance across all assets. It focuses on optimizing operational efficiency, managing resources effectively, enhancing occupant satisfaction, and maintaining safe, functional, and sustainable environments.

• Key ResponsibilitiesOversee day-to-day facilities management operations, including maintenance, cleaning, security, and support services.
• Ensure all building systems and infrastructure are maintained in optimal working condition.
• Develop and implement preventive and corrective maintenance programs.
• Manage service contracts, vendors, and contractors to ensure quality service delivery and compliance with agreed SLAs.
• Monitor operational budgets, control costs, and identify opportunities for efficiency improvements.
• Ensure compliance with health, safety, environmental, and regulatory standards.
• Conduct regular inspections and audits of facilities to identify risks and areas for improvement.
• Lead and manage facilities teams, including training, performance management, and workforce planning.
• Coordinate with internal stakeholders to address facility-related requirements and issues promptly.
• Implement sustainability initiatives and support energy efficiency programs.
• Manage emergency response planning and incident management procedures.