Specialist Food Safety & Quality at Delivery Hero

Salmiya, Hawalli Governorate, Kuwait -

Full Time

Start Date

Immediate

Expiry Date

18 Aug, 26

Salary

0.0

Posted On

20 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Safety Management, Quality Assurance, Health and Safety, HACCP, Risk Assessment, Regulatory Compliance, Audit Management, Training Delivery, Incident Investigation, Product Recall Coordination, Arabic Proficiency, English Proficiency, Program Management, Stakeholder Management, Technical Communication, Laboratory Testing Coordination

Industry

technology;Information and Internet

Description

Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description Collaborate with other departments locally and centrally in order to achieve business objectives. Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials, templates, procedures. Conduct Food and health and safety inspections and investigations by compiling and analyzing data of potential hazards, unsafe conditions or environmental concerns and share findings. Support in resolving serious customer complaint escalation processes locally. Liaise between operations and legal team as and when required, is the the first POC for support on food safety and quality management. Support in coordination for withdrawals and recalls of products and serious incidents. Ensure the execution of all local food safety authority enforcement action is complied with. Monitor regulatory developments with a potential impact on local business entities and initiate internal measures accordingly. Highlight procedures which need to be reviewed with respect to food safety due to operational or regulatory changes locally. Supports in food safety and quality of product assortment (own branded and private label), coordinates external laboratory testing, maintains and prepares documentation for food product (product specification and product approvals, labelling, nutritional information, supplier information requests and audits), executes the mystery shopper and product sampling at store level. Provides regular reports to the relevant business stakeholders to support management review and ensure food safety objectives are met. Executes the H&S inspection programme and be involved in audits and the close-out of corrective actions. Communicates regularly with staff to keep the team informed of H&S priorities. Supports investigations into accidents and other reports (e.g. near misses). Coordinates with local operations and central team to ensure that there is a suitable maintenance plan to safeguard H&S. Deliver H&S training, make persuasive presentations by communicating technical information in a non-technical manner appropriate to the audience while maintaining competency records for staff. Qualifications Degree in food science or related field 3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment Fluent proficiency in Arabic and English Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification Ability to maintain appropriate current knowledge of the HACCP knowledge and H&S Standards Experience leveraging technology to manage process Program management and experience of managing program change across multiple store locations Knowledge of food safety of local/regional laws and regulations and food trading standards Experience interacting and engaging with Authorities Demonstrated organizational skills and detailed orientation and ability to manage competing priorities. Maintain effective working relationships and foster teamwork in a diverse work group

Responsibilities

The role focuses on ensuring food safety and quality standards through inspections, training, and regulatory compliance across store locations. It involves managing product assortments, coordinating with legal and operational teams, and overseeing health and safety audit programs.