Specialist Food Safety & Quality at Delivery Hero

Dubai, Dubai, United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

07 Sep, 26

Salary

0.0

Posted On

09 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Food Safety Management, Quality Assurance, Health and Safety, HACCP, Risk Assessment, Regulatory Compliance, Internal Auditing, Training Delivery, Incident Management, Product Specification, Supplier Audits, Program Management, Communication Skills, Detail Orientation, Stakeholder Management, Laboratory Coordination

Industry

technology;Information and Internet

Description

Company Description Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job Description We’re looking for a Food Safety & Quality Specialist to join the team and focus on growing our own Grocery Store “tMart”, which is the region’s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq! Responsibilities: Collaborate with other departments locally and centrally in order to achieve business objectives. Ensure that all employees receive the designated food safety & quality training. Deliver and share the training materials, templates, procedures. Conduct Food and health and safety inspections and investigations by compiling and analyzing data of potential hazards, unsafe conditions or environmental concerns and share findings. Support in resolving serious customer complaint escalation processes locally. Liaise between operations and leagal team as and when required, is the the first POC for support on food safety and quality management. Support in coordination for withdrawals and recalls of products and serious incidents. Ensure the execution of all local food safety authority enforcement action is complied with. Monitor regulatory developments with a potential impact on local business entities and initiate internal measures accordingly. Highlight procedures which need to be reviewed with respect to food safety due to operational or regulatory changes locally. Supports in food safety and quality of product assortment (own branded and private label), coordinates external laboratory testing, maintainces and prepares documentation for food product (product specification and product approvals, labelling, nutritional information, supplier information requests and audits), excutes the mystery shopper and product sampling at store level. Provides regular reports to the relevant business stakeholders to support management review and ensure food safety objectives are met. Health & Safety Executes the H&S inspection programme and be involved in audits and the close-out of corrective actions. Communicates regularly with staff to keep the team informed of H&S priorities. Supports investigations into accidents and other reports (e.g. near misses). Coordinates with local operations and central team to ensure that there is a suitable maintenance plan to safeguard H&S. Deliver H&S training, make persuasive presentations by communicating technical information in a non-technical manner appropriate to the audience while maintain compete. Qualifications Degree in food science or related field. 3+ years of experience managing Food Safety and Quality/ Health and Safety in a large scale retail grocery, foodservice or manufacturing environment. Strong communication skills. Demonstrated ability to conduct risk assessments/evaluations and provide recommendations for risk mitigation or hazard identification. Ability to maintain appropriate current knowledge of the HACCP knowledge and H&S Standards. Experience leveraging technology to manage process. Program management and experience of managing program change across multiple store locations. Knowledge of food safety of local/regional laws and regulations and food trading standards. Experience interacting and engaging with Authorities. Demonstrated organizational skills and detail orientation and ability to manage competing priorities. Maintain effective working relationships and foster teamwork in a diverse work group.

Responsibilities

The specialist is responsible for ensuring food safety and quality standards across tMart cloud stores through inspections, training, and regulatory compliance. They also manage health and safety programs, handle product recalls, and coordinate quality testing for private label assortments.