Specialist-GPAM Cyberark_540 at Allianz Global Corporate & Specialty SE

, , India -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

CyberArk, IAM Process, Windows Admin, Unix Admin, Technical Documentation, Log Analysis, Troubleshooting, Incident Management, Problem Management, Service Improvement

Industry

Financial Services

Description

Core Job Objectives: L3 technical experts resolve issues that are typically difficult or subtle. L3 engineers participate in management, prioritization, minor enhancements, major incident activities, problem management, stability analysis, on-call support , etc. These support leaders have specific, deep understanding and expertise in one or two technology platforms (for example, CyberArk , IAM process, Windows/Unix Admin etc.) L3 engineers are proactive in nature, identifying problems in advance and looking for continuous service improvement opportunities. If a fix involves a major enhancement or a development, then the problem is transferred to engineering teams. L3 engineers generally have 8 or more years of relevant experience. Duties and responsibilities Independent contributor for new demand Providing solution for customer requirements Capable to handle & troubleshoot priority incidents Patching and handling changes Creating KB’s and Technical documentation Log Analysis on GPAM component servers Open CyberArk Tickets Your benefits: · We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad · We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location) · From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered · Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach About Allianz Technology Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 11,000 employees located in 20 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age. D&I statement Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life Join us.Let´s care for tomorrow You. IT

Responsibilities

L3 engineers resolve difficult issues and participate in various management activities. They are proactive in identifying problems and looking for continuous service improvement opportunities.