Specialist - GSC Master Data Management - Global Service Centre at DP World

Navi Mumbai, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

10 Jul, 26

Salary

0.0

Posted On

11 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Master Data Management, Oracle Fusion, Data Governance, Power Automate, VBA Macros, Data Cleanup, Data Transformation, Process Excellence, SOP Controls, Root-cause Analysis, OTBI, Power BI, Stakeholder Management, Supply Chain Logistics, Freight Forwarding, ERP Systems

Industry

Logistics;Transportation;Supply Chain and Storage

Description

About DP World Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades. What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door. About DP World Global Service Centre DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade. Designation: Specialist / Senior Specialist – Master Data Management Base Location: Navi Mumbai Reporting to: Assistant Manager Key Role Responsibilities: * Manage end-to-end lifecycle activities for Customer, Vendor, and Item Master data including creation, modification, deactivation, and bulk updates. * Support and execute large-scale data cleanup and transformation initiatives with minimal business disruption. * Contribute to strengthening SOP controls through additional validations and dependency checks where required. * Coordinate with IT and business stakeholders to identify and resolve system integration issues between CRM, Oracle Fusion, and related applications. * Perform root-cause analysis for data anomalies and bulk upload failures; support implementation of corrective actions. * Drive automation initiatives using Power Automate, VBA Macros, or similar tools to enhance efficiency and reduce manual effort. * Support audit requirements and ensure timely closure of master data-related observations. * Prepare dashboards and reports using OTBI / Power BI / CRM tools to monitor KPIs, TAT, and data quality metrics. * Act as a point of contact for complex MDM queries and support knowledge transfer within the team. * Ensure adherence to SLA/TAT commitments, including during high-volume periods. * Identify improvement opportunities within data processes and recommend enhancements. Skills & Competencies: * Strong hands-on experience in Customer, Vendor, and Item Master Data lifecycle management. * Ability to mentor team members and act as functional SME * Proven experience in handling large-scale data cleanup & migration activities. * Strong understanding of ERP systems (Oracle Fusion preferred) and integration & data flow architecture. * Practical experience in automation tools such as Power Automate, VBA Macros, or similar (mandatory). * Ability to perform root-cause analysis and design sustainable process controls. * Strong analytical capability to interpret complex datasets and provide actionable solutions. * Experience creating dashboards and reports using Power BI / OTBI / CRM reporting tools. * Strong stakeholder management skills with ability to coordinate across IT and business teams. * Self-driven individual capable of operating independently with minimal supervision. * Ability to manage ambiguity in a dynamic shared services environment. * Job requires to work in rotational shifts / Weekly offs as per business offices pattern. Education & Qualifications: * Bachelor's degree. * 4–7 years of experience in Master Data Management / ERP Data Governance * Should preferably be from Freight Forwarding / Supply Chain Logistics background. * Business experience managing data driven processes across multiple functions. * Strong understanding of external data trends and industry requirements DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

Responsibilities

Manage the end-to-end lifecycle of Customer, Vendor, and Item master data while driving automation and data quality improvements. Coordinate with IT and business stakeholders to resolve integration issues and ensure adherence to SOP controls and audit requirements.