In this role, your key responsibilities include:

• Process HR operations transactions across onboarding, offboarding, employee services, employee records and related HR administration requirements to support accurate and controlled service delivery.
• Ensure assigned activities are completed in line with ADCB policies, approved procedures, regulatory requirements and agreed service standards
• Coordinate onboarding and offboarding administration requirements, including employee documentation, system updates, follow-up actions and stakeholder communication, to support a complete and compliant employee joining and exit process.
• Ensure required information is obtained, recorded and progressed within defined timelines
• Process and follow up UAE National pension registrations, updates and related administration requirements in line with applicable rules, internal procedures and regulatory timelines.
• Maintain accurate records and escalate exceptions to support compliance and minimise the risk of fines, penalties or processing delays.
• Maintain employee files, onboarding records, probation documentation, account opening records and related HR documentation to ensure employee information is accurate, complete and audit-ready.
• Monitor required documentation and follow-up actions to support compliance with internal controls, data quality standards and record management requirements.
• Update Human Resources Management System records, trackers and related data repositories to ensure employee information is accurate, current and available for HR operations, payroll, reporting and stakeholder requirements.
• Provide HR operations support to employees, new joiners, line managers, Recruitment, HR Business Partners and other internal stakeholders by responding to queries, clarifying requirements and progressing service requests in line with agreed standards.
• Prepare and maintain HR operations reports, trackers and documentation to support operational visibility, service follow-up, issue escalation and management review.

The ideal candidate should have the following experience:

• At least 4 years of experience in HR operations, employee services or HR administration, preferably within a regulated or large corporate environment.
• Bachelor’s Degree in Human Resources, Business Administration or a related discipline.
• HR Operations Administration
• Employee Onboarding and Offboarding Processes
• Employee Records Management
• UAE Labour Law Awareness
• UAE National Pension Administration
• Visa and Medical Insurance Administration
• HR Policy and Procedure Application
• Regulatory and Compliance Administration
• HR Data Accuracy and Quality Control
• HR Systems and Data Maintenance
• Stakeholder Coordination and Communication
• Customer Service and Employee Experience