WHO WE’RE LOOKING FOR

Ready to take ownership of quality assurance in a dynamic facilities environment, where your expertise shapes operational excellence?
The Specialist II, Quality Assurance - Facilities Operation & Maintenance (O&M) reports directly to the Facilities Property Manager. This position is responsible for facilities operation and maintenance, contractor oversight and quality assurance (QA), asset renewal/replacement project management, heating, ventilation, and air conditioning (HVAC) maintenance and troubleshooting, Building Automation System (BAS)/Building Enterprise Management System (BEMS) oversight, and project support.

KNOWLEDGE, SKILLS AND ABILITIES:

• Advanced knowledge in and experience with MEP and HVAC system repairs and troubleshooting.
• Knowledge in mechanical/plumbing repairs and electrical systems including both AC and DC voltage from low voltage to 480 volts.
• Knowledge of project management practices for managing cost, schedule, and performance.
• Extensive knowledge of commercial properties, facilities, and equipment.
• Proficiency in using Microsoft Office, Outlook, and Project.
• Self-motivated and focused on opportunities to continuously improve skills and processes.
• Skilled in writing technical specifications and reading construction documents and schematics.
• Working knowledge of commercial property management.
• Ability in equipment purchasing, specifications and research analysis.
• Knowledge of Environmental regulations and Sustainability programs.
• Experience with Enterprise Asset Management and Computerized Maintenance Management Systems.
• Detail oriented and professional team player with excellent customer relations-oriented communication skills that transfer to positive working relationships with clients, co-workers, tenants, contractors, and vendors.

TRAVEL REQUIREMENTS

Travel between properties as required to ensure proper property and facility operations and maintenance.

WHAT YOU SHOULD KNOW

CapMetro is deeply committed to building a workplace where inclusion is not only valued but prioritized. We are proud to be an equal opportunity employer and committed to creating a welcoming and diverse environment. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, pregnancy, age, or any other protected characteristic as outlined by federal, state, or local laws. We encourage people with disabilities and from other diverse backgrounds to apply for Capital Metro vacancies. CapMetro makes hiring decisions based solely on qualifications, merit, and organizational needs at the time.

Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties.

• Complete, oversee, and coordinate facility operations and maintenance. Triage facility issues and coordinate internally and via contractors to properly address these issues in a timely and financially prudent manner.
• Maintain and troubleshoot all HVAC equipment and systems including reactive, preventative, and predictive maintenance internally, when possible, but primarily via HVAC contractors.
• Provide QA to ensure all facilities maintenance is properly completed on time and within budget.
• Determine improvement opportunities to reduce energy and business interruptions via facility enhancements.
• Complete minor HVAC and BAS/BEMS work when assigned and support and oversee other HVAC work completed by others to ensure it is completed with expected quality, on-time, and within budget.
• Oversee the operation of the facilities’ BAS/BEMS solutions to ensure HVAC and other critical equipment operate properly. Monitor and manage parent/child alarms to ensure they properly identify and provide notification of issues.
• Project manage mechanical, electrical, and plumbing (MEP) equipment renewals and replacements, BAS/BEMS related projects, and retro-commissioning to ensure the work is done properly.
• Inspect maintenance work performed by contractors to ensure contract compliance.
• Complete QA to validate that facilities work is performed properly and contractor requirements are met/exceeded.
• Support other project managers to complete contractor site tours, inspections, and to provide pertinent information to assist with project success when assigned.
• Oversee updates of property condition assessments to ensure complete and fully accurate.
• Ensure as-built, record drawings of MEP infrastructure are kept updated.
• Ensure electrical panel directory cards are kept accurate per the National Electrical Code.
• Assist with all contracts and contractors as assigned for the maintenance and inspection of equipment, climate control systems, buildings, and sites.
• Assist with keeping a safe working environment for employees and visitors.
• Prepare and maintain status reports on projects, equipment, and buildings for asset management with emphasis on HVAC and BAS/EMS asset assessment updates.
• Assist with compliance of regulatory requirements and sustainability/energy conservation programs.
• Available after normal business hours to respond to emergencies.
• Support Capital Metropolitan Transportation Authority’s Safety Management Systems (SMS) process by following safety and security policies, considering safety in every action, and reporting safety and security concerns.
• Perform other duties as required and/or assigned.