Specialist - Insurance Operations (French) at Marsh

Mumbai City, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

0.0

Posted On

14 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Management, SLA Adherence, Risk Management, Compliance, Data Security, Insurance Broking, General Insurance, French Language, Prioritization, Attention To Detail, Adaptability, Teamwork, MS Office

Industry

Insurance

Description

Company: Marsh Description: We are seeking a talented individual to join our Insurance Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Specialist – Insurance Operations An opportunity to learn and understand Insurance Broking. In-depth training & support to ensure smooth transition in the team. Learn about new system and process. Enhance your skills via various development programs offered in-house. All benefits as per the location HR policy will be applicable We will count on you to: Process Management: Manages own queue of work to ensure timely delivery on all cases as per SLA Understands process steps and guidance and processes case as per process guidelines and checklist Escalates delays and queries appropriately after due investigation Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery Ensures quality of data provided by taking end – to end responsibility of process delivery Ensures timely and accurate production/processing of complex documents/information (includes report preparation) Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships Risk & Compliance: Ensure adherence to policies & procedures as per organization’s standards and laid out SOPs Ensures operational risks are highlighted on time and escalates the same to proper authorities for corrective action Adheres to data and information security guidelines ensuring zero DLP Is aware of and adheres to regional regulations on data management, financial crime, GDPR etc What you need to have: Graduate with 3-6 years of experience in the insurance broking/general insurance/operations Ability to read and write in French language is mandatory. (Level B1/B2 certification) Should be okay with shifts 12pm – 9pm or 1pm -10pm. Ability to prioritize and handle multiple tasks during peak volume periods Good verbal and written communication skills Attention to detail Ability to learn new processes and systems, ability to adapt to change Ability to prioritize and organize tasks Ability to work independently and as a part of a team What makes you stand out? Ability to work in teams Understanding of MS Office Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. Click here to return to the Marsh Careers Site Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Responsibilities

The Specialist will manage their own queue of work to ensure timely delivery on all cases according to Service Level Agreements (SLAs), processing cases based on guidelines and checklists while ensuring data quality and accurate production of complex documents. Additionally, they must adhere to all risk and compliance policies, SOPs, and data security guidelines, escalating operational risks as necessary.