Specialist, Investor Services Operations Representative at BNY

Wilmington, Delaware, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

77500.0

Posted On

05 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Problem-solving, Communication, Collaboration, Detail-oriented, Transaction Processing, Data Management, Regulatory Compliance

Industry

Financial Services

Description

**POSITION SUMMARY:** The Specialist, Investor Services Operations Representative is an integral part of the Transaction Processing team within the Investor Services Operations job family. This role is focused on ensuring seamless transaction processing and providing high-quality service to clients. The Specialist serves as a key contributor in achieving BNY's strategic pillars of operational excellence and client satisfaction. By upholding BNY's principles of integrity and accountability, the Specialist fosters a culture of trust and reliability, enhancing the organization's reputation and client relationships. **PRIMARY RESPONSIBILITIES:** - Process and verify transactions efficiently by demonstrating expertise in transaction processing systems and protocols. - Ensure compliance with regulatory requirements through meticulous attention to detail and adherence to established guidelines. - Collaborate with team members to resolve transaction discrepancies, utilizing strong problem-solving skills and analytical capabilities. - Maintain client records accurately by employing a thorough understanding of data management practices. - Proactively identify process improvement opportunities to enhance operational efficiency and client service. - Support the team in achieving service delivery goals by contributing to a collaborative and dynamic work environment. **EDUCATION/QUALIFICATIONS:** - Bachelor's degree in Finance, Business Administration, or a related field preferred. - Professional certification in transaction processing or a related discipline is advantageous. **EXPERIENCE:** 0-5 years of experience **SKILLS:** - Strong analytical and problem-solving skills to ensure accurate transaction processing. - Excellent communication and collaboration abilities to work effectively within the team. - Detail-oriented mindset to maintain compliance and accuracy in transaction records. At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary. At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom [https://www.bny.com/corporate/global/en/about-us/newsroom.html] & BNY LinkedIn [https://www.linkedin.com/company/bnyglobal/posts/?feedView=all] Here’s a few of our recent awards: * America’s Most Innovative Companies, Fortune, 2025 * World’s Most Admired Companies, Fortune 2025 * “Most Just Companies”, Just Capital and CNBC, 2025 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans. BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting. Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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Responsibilities

The role focuses on processing and verifying transactions efficiently while ensuring strict adherence to regulatory requirements. The Specialist also collaborates with team members to resolve discrepancies and identifies opportunities for operational process improvement.