Specialist IS Business Systems Analyst

at  Amgen

Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

BASIC QUALIFICATIONS:

Doctorate degree
OR
Master’s degree and 2 years of Information Systems and/or Business Analysis and/or Project Management experience
Or
Bachelor’s degree and 4 years of Information Systems and/or Business Analysis and/or Project Management experience
Or
Associate’s degree and 8 years of Information Systems and/or Business Analysis and/or Project Management experience
OR
High school diploma / GED and 10 years of Information Systems and/or Business Analysis and/or Project Management experience

PREFERRED QUALIFICATIONS:

• BS or MS in computer science, engineering, information systems, or related field
• 5+ years’ experience designing, developing, deploying, and operating automated solutions across Cloud, On-prem and custom software developed platforms.
• Experience with several Industry 4.0 technologies is a plus.
• Vast knowledge on Swisslog SynQ Warehouse Management System and the application integration with SAP Extended Warehouse Management (SAP EWM)
• Industry experience with software development of key manufacturing systems such as Rockwell FactoryTalk, PAS-X MES, AVEVA PI, Siemens Desigo and SAP EWM applications that support manufacturing, preferably biotechnology, pharmaceutical, or related industry.
• Hands-on experience with computerized systems including troubleshooting, reliability, and performance improvements.
• Expertise with translating business requirements/user stories to technical requirements and recommend solutions for automation.
• Experience in supporting key manufacturing systems with 24x7 operations individually and with vendors.
• Experience or solid grasp of current Good Manufacturing Practices (GMP), 21CFR Part 11 regulations, change control, validation.
• Experience with Agile Product Development delivery and SAFe practices
  What you can expect from us
  As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
  The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

WHAT YOU WILL DO

Let’s do this. Let’s change the world. In this vital role you will be part of Amgen’s newest and most sophisticated final product assembly and packaging plant. The Final Product facility will not only feature the best in-class device assembly and packaging technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen’s plan to be a carbon-neutral company by 2027.
As a Specialist IS Business Systems Analyst at Amgen, you will support the analysis, design, and implementation of information systems solutions to meet business requirements. You will collaborate with cross-functional teams to gather and document system requirements, perform system testing, troubleshoot issues, and provide end-user support. Your attention to detail, analytical skills, and strong technical acumen will contribute to the successful delivery of IT projects and the continuous improvement of business processes.

RESPONSIBILITIES INCLUDE

• System owner for key manufacturing systems within the Amgen Ohio (AOH) Operations and Enterprise Technology portfolio.
• Own the ongoing creation and roadmap for key manufacturing systems for Amgen Ohio
• Collaborate with business partners and other technology professionals to develop, deploy, and maintain the latest, advanced technologies in support of product manufacturing optimization.
• Collaborate with the rest of the manufacturing network to incorporate lessons learned and share ongoing best practices.
• Manage and/or support the execution of a varied portfolio of IS projects with appropriate portfolio planning, resource and risk management and financial management for the portfolio.
• Work closely with the delivery and platform teams to ensure that the applications are aligned with standard city planning approved architectural and development guidelines.
• Lead selected efforts to design, build, and develop rapid Proof-of-Concept (POC) automated solutions and services. Quickly and iteratively prove or disprove the concepts being considered.
• Collaborate with business partners to understand how automation can improve workflow and productivity.
• Synthesize requirements from end-users, application architects, and cybersecurity experts to develop the best automation solutions.
• Work in projects including expansions and upgrade activities, providing day to day technical support to the project team in all project phases (design, delivery, startup, commissioning, validation and operational support).
• Support projects business cases for their scope of works, cost estimation and project tasks duration.
• Support the introduction and the implementation of new technologies to Amgen Technology portfolio.
• Act as client interface, point of escalation and resolve client concerns.
• Effectively manage relationships with IS service owners, business partners, enterprise IS service partners, and vendors.
• Communicates with multiple levels within the organization, highlighting issues and proposing solutions.