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Discover a more connected Information Technology (IT) career.
At North Sky Communications, LLC., as a IT On-site Support Specialist, you will work in a collaborative environment, managing IT inventory, supporting end users, and maintaining our technology infrastructure.
We are seeking a motivated Entry Level IT Support Specialist to join our growing technology team. This position offers an excellent opportunity for someone looking to launch their career in information technology while providing hands-on support to our organization. This position is on-site and Monday through Friday standard business hours.
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PHYSICAL ABILITIES & EXPOSURES

• Routinely: stand, crouch, sit, bend, and use hands and fingers, as well as reaching with hands and arms, both high and low, lift or move up to fifty pounds in a shift.
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  Salary Range $24.- $26. per hour
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• Inventory Management
• Maintain accurate records of all IT equipment including computers, mobile devices, software licenses, and peripherals
• Track asset life-cycle from procurement through disposal
• Coordinate equipment deployments and returns
• Generate inventory reports and maintain documentationDesktop Support & Troubleshooting
• Provide technical support for Windows and iOS environments
• Diagnose and resolve hardware and software issues
• Install, configure, and update applications and operating systems
• Support printer setup, driver installation, and connectivity issues
• Document support tickets and maintain resolution recordsiOS Device Support
• Configure and troubleshoot iPhone and iPad devices for business use
• Assist with mobile device management (MDM) enrollment
• Support iOS app installation and configuration
• Provide training and guidance on iOS productivity applications
• Coordinate with mobile carriers for device activations and plan changesNetwork Support
• Perform basic network connectivity troubleshooting
• Support network printer configurations
• Monitor network performance and escalate complex issues
• Maintain network documentation and equipment inventory
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