Specialist, Know Your Customer, SME Banking at DBS Bank

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

15 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focus, Analytical Thinking, Logical Thinking, Interpersonal Skills, Communication, Data Accuracy, Attention to Detail, Product Knowledge, Process Knowledge, MS Office, Excel, Multi-tasking, Independence, Pressure Management, English Proficiency, Cantonese Proficiency

Industry

Banking

Description

Responsibilities: To provide: (i) KYC and account opening for new corporate customers from end to end; and (ii) to manage a portfolio of assigned new applications, achieve new client acquisition target with reasonable turnaround time. To receive account opening leads from different referrals sources in IBG. To contact prospect corporate customers to conduct Know Your Customer (KYC) : verify UBO/understand business/ assess AML risk . To request for documents for review and assess risk Follow up with customers on outstanding documents. To input data into AOS system for BCAP screening & approval process. To seek approval from Team Head / Department Head or to seek recommendation from Unit Head for approval from Higher Authority. To deliver quality service to prospective customers To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks. To perform other administrative & operations works as required. Ensure compliance of mandatory banking processes Requirements Customer focus, good analytical and logical thinking, responsive and a team player. Good interpersonal skills, able to communicate with customers and internal stakeholders effectively. Concern for data accuracy and attention to details with good product & process knowledge. Proficiency in the use of MS Office including Excel. Good multi-tasking skills and ability to work independent and under pressure Proficiency in both English and Cantonese. Mandarin is highly preferred. Location: One Island East Job: Compliance Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Responsibilities

The specialist is responsible for end-to-end KYC and account opening for new corporate customers, managing a portfolio of applications, and achieving client acquisition targets. They will also liaise with internal departments to ensure smooth customer service delivery.